We answer the most frequently asked questions about contract and commercial furniture. Discover clear, practical information to help you choose the best solution for every project.
Welcome to the MisterWils Contract Furniture Encyclopaedia, where we provide clear, straightforward answers to the most common questions about professional furniture for the hospitality industry, including hotels, restaurants, cafés, offices, retail spaces and interior design projects.
Here, you’ll find quick answers on materials, finishes, regulations, maintenance, manufacturing, design, ergonomics, outdoor furniture, industry trends, and everything related to the contract and HORECA sectors.
Our aim is to help you make informed decisions, whether you’re an architect, interior designer, decorator, business owner, or simply looking for reliable information before purchasing commercial furniture.
All our answers have been prepared by industry specialists, drawing on the expertise gained from delivering hundreds of contract furniture projects for restaurants, hotels, cafés, offices and commercial spaces.
Browse our questions and find the information you need in just a few minutes.
Direct answer. Contract furniture is furniture designed for professional spaces (restaurants, hotels, cafés, offices, retail spaces, care homes and healthcare facilities), made from more durable materials to withstand intensive daily use without compromising functionality, safety or aesthetics.
Contract furniture is furniture specifically designed for professional spaces such as restaurants, hotels, cafés, offices, retail stores, care homes, healthcare facilities, or any establishment with high foot traffic.
Unlike furniture designed for the home, contract furniture is built to withstand intensive use over long periods without compromising functionality, safety or aesthetic quality. It is made from more durable materials and developed with the specific needs of businesses in mind: easy maintenance, availability in large quantities, the ability to replace individual pieces, and compliance with specific regulations when required by the project.
The purpose of contract furniture is not only to offer great design, but also to ensure that it can meet the demands of everyday professional use. A restaurant chair, for example, may be used hundreds of times a week, whereas a chair in the home sees far less use.
Choosing furniture specifically designed for the contract sector helps extend its lifespan, reduce maintenance costs and minimise issues that could disrupt day-to-day business operations.
The MisterWils experience. At MisterWils, we see this first-hand every season. Recently, a gastrobar in Granada needed to expand its terrace just one week before opening, with 16 additional chairs and 4 extra tables. Thanks to our permanent stock and fast order preparation, all the furniture was delivered in just 48 hours.
Direct answer. Contract furniture is furniture designed for professional spaces (restaurants, hotels, cafés, offices, retail spaces, care homes and healthcare facilities), made from durable materials to withstand intensive daily use without compromising functionality, safety or aesthetics.
Although they may look similar, the two types of furniture are designed for completely different uses.
| Contract Furniture | Home Furniture |
|---|---|
| Designed for restaurants, hotels, cafés, offices, retail spaces and other professional environments. | Designed for homes and private use. |
| Designed to withstand intensive, continuous use for many hours a day. | Designed for moderate, everyday household use. |
| Made with structures and materials that offer greater resistance to wear and tear. | Prioritises comfort and design for less demanding everyday use. |
| Can comply with specific standards for durability, safety or fire resistance when required by the project. | Generally does not need to meet these types of professional requirements. |
| Allows dozens or hundreds of identical units to be supplied for the same project. | Typically sold in small quantities. |
| Makes it easier to replace individual pieces and ensures collection continuity for future expansions. | Models are more likely to be discontinued, with no guarantee of future availability. |
| Usually comes with technical advice and specialised after-sales support. | The service is geared towards the end consumer. |
Ultimately, the difference lies not only in the design, but also in the furniture’s ability to withstand the demands of professional use, maintain its performance over the years and make day-to-day business operations easier.
The MisterWils experience. Choosing contract furniture means investing in greater durability, reducing replacement costs and working with a supplier who can support your project before, during and after installation.
Direct answer. No. Each sector has different requirements: hospitality and HORECA, hotels, offices, retail, coworking spaces, educational facilities and healthcare facilities all require different levels of durability, hygiene and ergonomics. Before choosing furniture, it is important to define the type of space, expected level of use, budget and timeline.
No. Although all contract projects require durable furniture designed for professional use, each sector has very different needs. Choosing a supplier with experience in the type of project you are developing can make all the difference.
The main types of contract projects are:
Every contract project comes with its own challenges. That is why, before choosing furniture, it is important to define the type of space, the expected level of use, the budget and the project timeline. A specialist supplier will be able to recommend the most suitable solutions for each project.
The MisterWils experience. We work with a wide variety of projects every day, and the differences between them really matter. A hotel on the Costa de la Luz asked us to furnish its guest rooms, restaurant, reception area and poolside terrace as part of a single project. Thanks to the wide range of products in our catalogue, we were able to propose four different solutions using different materials while maintaining a consistent aesthetic throughout.
Direct answer. Yes, and it is often a smart choice: a contract chair offers greater durability, higher-quality materials, better stability and more reliable availability of replacements than many chairs designed for domestic use. In return, it may be slightly heavier and feature finishes designed to make daily cleaning easier.
Yes. In fact, a chair designed for contract use will often offer superior performance compared with many chairs made exclusively for domestic use.
Contract furniture is designed to withstand intensive use in restaurants, hotels, cafés, offices and other public spaces. This means it must cope with a high volume of users, frequent cleaning and significantly more daily wear and tear than furniture would typically experience in a home.
For this reason, a contract chair can be an excellent choice for a dining room, kitchen, home office or even a private terrace.
Its main advantages include:
However, there are also a few factors to consider. Some contract chairs prioritise durability over lightness, making them heavier than certain domestic models. Likewise, some finishes are designed to simplify daily cleaning and may have a different feel from furniture intended for residential use.
The MisterWils experience. The private customers who buy from us most often are families with young children. They are looking for furniture that can withstand everyday life, and contract furniture is designed to do exactly that: frequent cleaning, knocks and daily use. The requirements are essentially the same as in a café, just with fewer diners.
Direct answer. It is worth it when the chair will be used every day, when durability and easy cleaning are priorities, when there are children or pets in the home, and when you want the option of buying additional matching chairs in the future. In these cases, a contract chair is often more practical than a domestic one, even in a home.
It is not always worth the extra cost. A contract chair costs more than a mid-range domestic chair, and not every type of use justifies the difference. Here are the situations where the investment pays off:
Ultimately, a contract chair is not only suitable for the home—it can often be a more durable, longer-lasting and practical option than a chair designed exclusively for domestic use. The key is to choose a model that combines the performance of professional furniture with the design and comfort you want for your home.
The MisterWils experience. We are welcoming more and more private customers who discover contract furniture through our hospitality projects. One customer, after seeing our chairs in a restaurant in Seville, visited our showroom to purchase six of the same chairs for their home.
Direct answer. It is possible, but not recommended. A domestic chair is not designed to withstand dozens of uses a day, constant movement and multiple daily cleanings. In addition, domestic furniture manufacturers frequently update their collections, making it very difficult to replace a chair with the same model two years later.
The short answer is yes, but in most cases it is not recommended.
A domestic chair is designed for use in the home, where it will typically be used by only a few people for a limited number of hours each day. By contrast, a restaurant chair may be used dozens of times a day, moved constantly, cleaned several times daily and subjected to significantly greater wear and tear.
At first glance, a domestic chair and a contract chair may look identical. However, the difference usually becomes apparent after just a few months of use.
Chairs designed for the hospitality sector feature stronger frames, reinforced joints and materials engineered to withstand intensive use. In addition, many models undergo durability testing and may carry certifications specifically intended for commercial environments.
Another important consideration is product continuity. Restaurants often need to purchase additional chairs over time or replace damaged ones. Many domestic furniture manufacturers update their collections regularly, making it difficult or even impossible to source the same model a few years later. By contrast, specialist contract furniture manufacturers tend to keep their collections available for longer and often provide replacement parts or matching additions.
Maintenance is another key difference. The materials used in contract furniture are generally better able to withstand daily cleaning, disinfectants, minor impacts and constant abrasion.
Most Common Mistakes
Checklist before buying restaurant chairs
Before making a decision, ask yourself the following questions:
Furniture represents a significant investment for any restaurant. Choosing a domestic chair may seem like a cost-saving option at first, but if it is not designed to cope with the demands of the hospitality industry, it will probably need replacing much sooner. In most cases, investing in contract furniture from the outset offers greater durability, fewer issues and a much lower total cost over its lifetime.
The MisterWils experience. This is probably the situation we have encountered most often in more than ten years of working on contract projects. One restaurant fitted out its dining area with low-cost domestic chairs and, within a year, had replaced more than 20 of them due to breakages and loose joints. The total cost of those replacements far exceeded what it would have cost to furnish the restaurant with contract furniture from the very beginning.
Direct answer. Yes, provided you choose a wood species suitable for outdoor use (such as teak, acacia or iroko), carry out the recommended regular maintenance, and opt for a slatted tabletop with small gaps between the slats. This allows water to drain away, the wood to breathe and naturally expand without warping.
Yes. Solid wood is one of the most highly valued materials for outdoor furniture thanks to its natural beauty, warm appearance and excellent performance when the right timber species is chosen and properly maintained.
However, wood is a living material. It naturally expands and contracts in response to humidity, rain, sunlight and changes in temperature. This is why the design of the tabletop is just as important as the choice of wood itself.
For outdoor tables, it is common for the tabletop to be made from individual slats with small gaps between them, rather than a completely solid surface. These gaps serve several important purposes:
In addition to good design, choosing a timber species suitable for outdoor use—such as teak, acacia or iroko—is essential. It is equally important to apply the maintenance treatments recommended by the manufacturer on a regular basis to protect the wood from moisture and UV exposure.
A well-designed and properly maintained wooden table can retain its beauty for many years. By contrast, a tabletop without expansion gaps or with inadequate drainage is far more likely to develop problems over time.
The MisterWils experience. This is an issue we have seen on many outdoor terraces: one customer ordered solid teak tabletops with no gaps between the slats because they preferred the look. After the first rainy autumn, several tabletops warped and had to be replaced with a slatted design with gaps between the boards. Wood needs room to breathe and expand, and this construction detail matters more than any treatment applied afterwards.
Direct answer. The seven key criteria are: experience in contract projects, the breadth and consistency of the product range, actual stock availability and delivery times, the ability to supply large quantities of identical items, customisation options, quality and certifications, and expert advice and after-sales support, including spare parts and replacements.
Choosing a contract furniture supplier involves far more than comparing prices. A reliable supplier should provide high-quality products, meet delivery deadlines and understand the demands of professional projects. Here are the key factors to consider:
1. Experience in contract projects. Look for companies that have worked on restaurants, hotels, cafés, offices or retail spaces similar to yours.
2. Product range and style. Make sure the supplier offers a broad collection that complements the aesthetic of your project, whether natural, contemporary, industrial or vintage-inspired.
3. Stock availability and lead times. If your opening date is fixed, it is essential to know what is genuinely in stock and how long delivery will take.
4. Capacity to supply large quantities. Professional projects often require dozens or even hundreds of identical pieces with consistent finishes and quality.
5. Customisation options. The ability to choose upholstery, colours, dimensions or finishes allows you to tailor the furniture to the identity of the space.
6. Quality and certifications. Assess the durability of the materials and, where required, check for certifications relating to safety, fire performance or sustainability.
7. Advice and after-sales support. A good supplier should support you throughout the project and provide replacement parts, additional units and ongoing assistance after installation.
Checklist before requesting a quotation.
Before choosing a supplier, ask yourself the following questions:
There is no single perfect supplier for every project. The key is to find one that combines experience, availability, quality and a level of service that matches the needs of your business. Spending a few extra minutes assessing these points before requesting a quotation can help you avoid delays, unexpected costs and problems during the project.
The MisterWils experience. One of the situations we deal with most often at MisterWils is projects with a fixed opening date. A client in Portugal contacted us two months before their opening because they needed to reserve 100 chairs from our stock. Thanks to the MisterWils Pro reservation system, we held the chairs in our warehouse until they confirmed that the fit-out was complete. In fact, the project was delayed by a further month beyond the original completion date, which is quite common given the complexity of hospitality fit-outs.
Direct answer. The ten most common mistakes are: choosing furniture based on design alone, buying solely on price, failing to check actual dimensions, using unsuitable materials outdoors, overlooking maintenance requirements, failing to plan for future expansion, ignoring comfort, choosing a supplier without reliable stock, underestimating the importance of after-sales service, and assuming the same furniture will work for every project.
After working on hundreds of hospitality, hotel and retail projects, we have found that many of the same problems arise time and again. Most of them could have been avoided by choosing the right furniture from the outset.
These are some of the most common mistakes:
The best investment is not always the most expensive furniture, but the furniture best suited to the actual needs of the business. Expert advice before making a purchase can prevent many of the problems that may arise months or even years later.
The MisterWils experience. Mistake number three is the one that has caused the most problems for our customers. One customer in Cádiz ordered 10 bar stools without checking the height of the bar; they turned out to be uncomfortable for customers, and all ten had to be replaced. Since then, for every project, we recommend checking the actual height of the bar counter before confirming the order.
Direct answer. The key trends will be natural materials and organic finishes, a greater focus on outdoor spaces (terraces, beach clubs and rooftops), timeless design over short-lived trends, sustainability and the circular economy, enhanced comfort, and greater customisation of finishes and upholstery.
The contract furniture sector is constantly evolving to adapt to new ways of working, travelling, shopping and experiencing spaces. Between 2027 and 2030, the main trends will be driven by functionality, sustainability and the pursuit of more comfortable user experiences.
These are some of the trends expected to gain the most prominence:
Beyond aesthetic trends, the contract furniture of the future will need to combine design, durability, sustainability and the ability to adapt to constantly evolving spaces. Suppliers capable of offering flexible, long-lasting solutions will be best placed to meet the needs of the market in the years ahead.
The MisterWils experience. We have seen this reflected in the evolution of our own projects. Ten years ago, most of our orders were for indoor furniture. Today, a significant proportion of the projects we supply include terraces, rooftop spaces or courtyards.
Direct answer. To calculate the budget for a hospitality venue, it is best to work with the cost per seat rather than simply comparing the price of each individual piece of furniture. This calculation includes the chair and a proportional share of the table and its base or frame, and varies depending on the range, materials, customisation and services included.
This is one of the first questions asked on almost every project, and the answer depends on the level of finish, order volume, customisation and services included. As a useful benchmark, when budgeting for contract furniture, it is more practical to work with the cost per seat than with the unit price of each piece of furniture. The cost per seat includes the chair and a proportional share of the table and its base or frame.
As a general guide, there are three main price ranges:
On top of this figure, there are three costs that are often overlooked at the outset and should be included in the budget from day one:
A practical tip: always ask for the quote to be broken down by area (dining area, bar, terrace, private dining area) rather than presented as a single total. This allows you to cut costs where they are less noticeable while maintaining quality where customers really feel the difference: the chair they sit on.
The MisterWils experience. When a client asks us for a fixed quote before deciding on the level of finish, we work backwards: we start with the number of seats and the budget per seat they can afford, and from there we propose combinations of chairs, tables and bases. It is the only way to ensure the budget reflects the actual project rather than simply a price list. And there is one recommendation we always make: if you need to reduce the overall cost, make savings on the tables, décor or number of pieces, but do not compromise on the quality of the chairs. They are the only part of the space that customers are in contact with throughout their entire meal.
Direct answer. Products that are in stock can be prepared quickly, while out-of-stock items, custom upholstery and bespoke furniture require longer lead times. Final delivery times also depend on the destination, order volume and type of transport, so it is advisable to reserve the furniture as soon as the construction schedule is confirmed.
Furniture can affect the opening date if it is ordered too late or without checking stock availability, customisation requirements and logistics in advance. These are the lead times you should plan for:
Planning recommendations:
One word of caution about seasonality: demand for outdoor furniture is particularly high between February and May. A terrace furniture order placed in April will not have the same lead time as the same order placed in November.
The MisterWils experience. The scenario we encounter most often is an opening with a fixed date but delayed construction work. That is why we offer stock reservation: the client confirms the quantities and finishes, and the pieces are set aside in our warehouse until the site is actually ready. It is the simplest way to prevent construction delays from turning into furniture problems, while avoiding the need to store chairs on a site where work is still underway.
Direct answer. For two contract furniture quotes to be truly comparable, both should specify the product reference, finish and upholstery for each piece, the unit price and cost per area, the delivery time for each item, and whether transport and assembly are included.
Comparing two furniture quotes is often more difficult than it seems, as they rarely include exactly the same things. To ensure a fair comparison, always provide the supplier with the following information:
And make sure the quote includes the following, item by item:
A quote that simply states “60 chairs, model X”, without specifying the finish, lead time or transport costs, cannot be meaningfully compared with other quotes. And a lower unit price that does not include assembly often ends up costing more.
The MisterWils experience. The comparison mistake we see most often concerns the raw materials. Pine, beech, elm, ash and oak are not interchangeable: they differ in price, durability and appearance. The same applies to the thickness of the steel or aluminium used in a frame, which directly affects the chair’s weight and how it performs in a contract environment. Two chairs that look identical in a photo can be worlds apart in terms of quality. That is why, when our quote is being compared with a cheaper one, the first thing we recommend is comparing technical specifications, not photographs.
Direct answer. Yes. You can visit the showroom and request information about product samples or upholstery and finish swatches. Sample availability, deposits, transport and terms should be confirmed before finalising the order.
Yes, and for a contract project, it should be an essential step. There are three ways to do this, and they can be combined:
Showroom visit
Our showroom in Alcalá de Guadaíra offers the most complete experience. You can sit on the furniture, get a feel for the actual weight of a chair, see the upholstery in natural light and check that a finish works with the rest of the project. It is particularly useful when several people are involved in the decision-making process: reaching a final decision is much easier when everyone can see and try the piece in person rather than discussing it by email.
Product sample
When the product and commercial terms allow, you can request a sample unit to try in your own space. This is particularly useful when the decision depends on how the chair works with the table, flooring and lighting in the venue. Availability, trial period, deposit and transport arrangements should be confirmed in advance.
Upholstery and finish samples
Essential before confirming an order with custom upholstery. The colour of a fabric on screen is never exactly the same as the actual fabric, and texture cannot be properly assessed from a photograph. You can request samples through our contact page.
The rule of thumb is simple: the longer your customers will be seated and the more units you plan to purchase, the more important it is to try the furniture before ordering.
The MisterWils experience. Our advice is always the same, and we repeat it on every visit: sit down and try it. You choose a chair with your body, not from a catalogue. We have seen many customers change their minds about a model the moment they try it, and none have regretted making the visit.
Direct answer. Bespoke furniture is worth considering when the space has an irregular layout, when non-standard heights are required, and for upholstered banquette seating, where a made-to-measure fit can maximise seating capacity. Catalogue furniture is the better option when deadlines are tight or when you expect to need replacement or additional units in the future.
Bespoke furniture is not necessarily more expensive, nor is it reserved for large-scale projects. It is a valuable solution in specific situations, while in others it offers no real advantage.
When bespoke furniture is worth it
When catalogue furniture is the better option
The combination that works best for most projects: catalogue furniture for chairs and tables, and bespoke furniture for upholstered banquette seating, the bar and other elements that define the character of the space.
The MisterWils experience. The bespoke piece we are asked for most often is not a chair, but banquette seating. And it makes sense: this is where a made-to-measure fit can directly translate into additional seating capacity. Our bespoke manufacturing department also produces table frames in non-standard heights, something that is increasingly requested, particularly with the rise of hybrid concepts combining cafés, coworking spaces and restaurants.
Direct answer. Chairs usually arrive fully assembled or require minimal assembly; tables are delivered with the tabletop and base separately, and the base needs to be assembled before installation. Before delivery, you should confirm access to the premises, the unloading point and who will be responsible for removing the packaging.
It depends on the product, and this should be clarified before placing the order, as it can affect lead times, costs and the delivery process.
As a general rule, chairs usually arrive fully assembled or require minimal assembly, while tables are delivered with the tabletop and base separately to reduce transport volume and the risk of damage. Table bases and frames generally require assembly before installation. Sofas and banquette seating may need to be assembled on site depending on their configuration, although this is less common.
What to check before delivery:
One important recommendation: inspect the goods at the time of delivery and make sure any damage is noted on the delivery note before signing it. This makes it much easier to resolve any transport-related issues quickly.
The MisterWils experience. The most common logistical issue is not the truck, but the lift. We always recommend assessing access to the premises and the unloading point before confirming the type of transport, especially for venues in historic city centres and hotels where deliveries must use service entrances and routes. A poorly planned delivery can take two people an entire working day, and that cost will not appear in any quote.
Direct answer. Natural rattan is a plant-based fibre that is ideal for indoor use but cannot withstand prolonged exposure to sun or rain. Synthetic rattan (polyethylene), synthetic rope (polyester or olefin) and textilene (PVC and polyester) are all suitable for outdoor use: they are weather-resistant, quick-drying and require very little maintenance. Textilene is also the most affordable option.
Although all of these materials are commonly used in hospitality seating and furniture, they differ significantly in terms of performance, durability and maintenance. Choosing the right one depends on how the furniture will be used and where it will be installed.
Natural rattan. It is a plant-based fiber obtained from a climbing palm tree. It stands out for its warm, handcrafted look and is highly prized for indoor use. It is not recommended for outdoor use where it is exposed to the sun or rain, as moisture and UV rays can cause it to deteriorate and warp over time.
Synthetic rattan. Usually made from high-quality polyethylene, it replicates the appearance of natural rattan while offering far greater resistance to the elements. It is one of the most widely used options for terraces, gardens, hotels and restaurants, and is often combined with an aluminium frame, making it an ideal material for outdoor use.
Synthetic rope. Made from technical fibres such as polyester or olefin, it offers a contemporary look and excellent comfort. It withstands sun exposure, moisture and continuous use well, making it a popular choice for outdoor contract furniture when combined with aluminium.
Textilene. A high-performance technical fabric made from PVC-coated polyester. It is mainly used for chair seats and backrests thanks to its flexibility, comfort and outstanding resistance to rain, UV rays and everyday wear. It also dries very quickly and requires very little maintenance. It is one of the best options for affordable outdoor seating, as its manufacturing process is less labour-intensive, making it a more cost-effective solution.
In general, natural rattan is the best choice for indoor spaces with a warm, natural aesthetic, while synthetic rattan, synthetic rope and Textilene are particularly well suited to outdoor environments and contract projects thanks to their superior durability and ease of maintenance.
The MisterWils experience. We see this in our showroom all the time. One client chose beautiful natural rattan chairs for a beachfront terrace. We advised them that natural fibres would not withstand direct sunlight, rain and coastal conditions, and they eventually opted for synthetic rattan with aluminium frames instead. Five years later, those chairs are still in use. The natural rattan chairs they installed indoors are also performing perfectly—but outdoors, they would not have lasted a single summer.
Direct answer. The wood species most commonly used in contract furniture are oak (hard and stable), ash and beech (ideal for bentwood chairs), walnut (high-end), elm (known for its distinctive grain), teak (the best choice for outdoor use) and mango wood (a sustainable option). The right choice depends on the hardness, stability and moisture resistance required for the intended use.
Wood is one of the most widely used materials in contract furniture thanks to its durability, natural beauty and ability to complement a wide range of interior styles. However, not all timbers offer the same characteristics. Hardness, stability, moisture resistance, weight and maintenance requirements can vary considerably from one species to another.
In hospitality, hotels, offices and retail spaces, it is important to choose the right type of wood according to how the furniture will be used. For example, a restaurant table faces very different demands from a side table in a private home.
Some of the most commonly used timber species in furniture manufacturing include:
There is no single “best” type of wood. The right choice depends on the intended use, where the furniture will be placed, the available budget, the overall design concept and the level of maintenance you are prepared to undertake. Understanding the characteristics of each timber species makes it easier to make the right decision and maximise the lifespan of your furniture.
The MisterWils experience. At MisterWils, we have been supplying mango wood tabletops for indoor use for many years. It is an extremely hard tropical timber that rarely presents problems and offers excellent value for money. However, like all wooden tabletops, it requires regular maintenance. We recommend sanding and re-varnishing the surface at least once a year, or every six months in environments subject to particularly intensive use.
Direct answer. There is no single best fabric: bouclé and velvet add warmth and elegance but are more delicate; canvas, chenille and faux leather offer a good balance of durability and easy maintenance; genuine leather stands out for high-end projects; and performance fabrics with stain-resistant, water-repellent or fire-retardant treatments are the most suitable for intensive use.
Upholstery plays a key role in the appearance, comfort, durability and maintenance of a chair, armchair or sofa. There is no single “best” fabric—the right choice depends on the intended use, the style of the project and the demands of the environment.
The MisterWils experience. In hotel projects, clients frequently request fire-retardant fabrics, as this has become a clear market trend. For restaurants, the most common requirement is upholstery that complies with at least the cigarette ignition resistance test (BS EN 1021-1).
Direct answer. The tabletop is the part of the table that is exposed to the most wear and tear. For indoor use, solid wood, marble, cement and Lamidur are all suitable options; outdoors, weather-resistant technical materials are essential. The right choice depends on the level of use, the amount of maintenance you are prepared to undertake, and whether the table will be used indoors or outdoors.
When choosing a table for a restaurant, hotel or café, many people focus entirely on the design and overlook the component that experiences the greatest wear over time: the tabletop.
The tabletop material has a direct impact on the table’s durability, maintenance requirements, appearance and lifespan. There is no single material that is ideal for every project, so it is worth understanding the advantages and disadvantages of each option.
Materials for indoor use
Materials particularly recommended for outdoor use
Checklist: how to choose the right tabletop
Before deciding on a material, consider the following questions:
The tabletop is one of the most important components of any contract table. Choosing the right material not only enhances the overall appearance of a project, but also reduces maintenance requirements, extends the furniture’s lifespan and ensures better performance under everyday commercial use.
The MisterWils experience. One example we often share is this: if a client wants to avoid any risk of staining their tabletop, we recommend choosing Compact HPL from the outset and ruling out marble.
Direct answer. For seafront locations, powder-coated aluminium is the benchmark material, along with AISI 316 stainless steel, synthetic fibres, textilene and compact HPL. Painted iron should be avoided, especially fittings and fasteners that are not made of stainless steel.
A beach bar, beach club or seafront hotel terrace is one of the most demanding environments for furniture. It is not just the sun and rain: salty air causes continuous, often unseen corrosion.
Materials that perform well in marine environments:
What to avoid:
Specific maintenance is also essential: rinsing the furniture regularly with fresh water removes salt deposits and significantly extends its lifespan. It is a ten-minute task that almost nobody does, yet it makes a huge difference after three years.
The MisterWils experience. For any coastal project, we always recommend using tabletops with small gaps between the slats. Wood needs room to move: if the tabletop is completely sealed, moisture becomes trapped and can eventually cause the surface to split. With gaps between the slats, water can drain away, air can circulate and the tabletop will last much longer. It is a design detail that makes little difference indoors but can make all the difference in coastal environments.
Direct answer. Outdoor furniture should be stored clean and completely dry, with all screws and fittings checked and textiles kept under cover. If indoor storage is not available, protect the furniture with breathable covers and keep the legs raised off the ground. Proper winter storage can significantly extend the lifespan of the furniture.
Outdoor furniture does not suffer most in August; it suffers between November and March. Proper winter storage can significantly extend the lifespan of the furniture.
Before storing
During storage
And one thing to keep in mind when buying: if your terrace gets packed away every night or every season, stackability and weight stop being a minor detail and become your main selection criteria — worth checking before you choose between the outdoor chairs and terrace tables in the catalogue.
The MisterWils experience. One piece of advice we give before you even complete the purchase: look at where you’re going to store the furniture over the winter. A damp basement, an unventilated storage room or a warehouse with condensation ruin more furniture than the terrace itself ever will. Mould appears on cushions and fabrics kept in an enclosed, humid space, and hardware pits just as badly as it does outdoors. If that’s the only space available, you’re often better off leaving the furniture outside, well covered with breathable covers and with the legs raised off the ground, and storing only the textiles indoors.
Direct answer. Every material has its own product: water and pH-neutral soap for powder-coated aluminium and polypropylene, periodic oil or varnish for outdoor wood, specific cleaners for stainless steel and leather, and strict adherence to the cleaning code on fabric upholstery.
Most of the issues blamed on furniture quality are, in fact, cleaning problems. Here’s the basic reference by material:
A management tip that works very well: give your floor staff a single-page sheet listing the material of each piece of furniture and its approved cleaning product. Most of the damage happens when someone uses the product from behind the bar on upholstery or on a wooden table top.
The MisterWils experience. The most common case by far is disinfectant. Since 2020 people have been cleaning much more often and with far harsher products, and we’ve seen wooden table tops deteriorate within months not because of use, but because of the product. Asking your supplier for the cleaning sheet and passing it on to your floor staff prevents most of these problems, and it costs nothing.
Direct answer. The glide is the cheapest part of a chair and the one that prevents the most problems: a worn glide causes noise, floor damage and leg wear all at once. It’s chosen to suit the floor of the venue, not the chair.
It’s the cheapest component on any piece of furniture and the one that prevents the most problems. A worn glide causes three things at once: noise, damage to the floor and wear on the leg itself.
Types and uses:
Three practical recommendations:
In a restaurant where chairs are moved hundreds of times a day, this small detail has a direct impact on the noise level in the room and on the condition of the floor three years down the line.
The MisterWils experience. We recommend setting up a regular check: once a quarter, someone on the team goes over every chair leg. It takes ten minutes and saves a lot of trouble. And if you can’t find the glides at your usual hardware shop, get in touch with our technical department: we can check the availability of glides or compatible replacements for each model. Write to us via the contact page.
Direct answer. There is no single fire-resistance certificate. The most common are UNE-EN 1021-1 (cigarette resistance), UNE-EN 1021-2 (small flame resistance), the British BS 5852 and the American California TB117. Which standard is required depends on the country, the type of establishment and the regulations applicable to the project.
In many contract projects—particularly hotels, restaurants, care homes, hospitals and public buildings—it is not enough to choose upholstery that is durable and easy to clean. The fabric may also need to comply with specific fire performance requirements.
It is important to understand that there is no single fire-retardant certification. Depending on the country, the type of project and the applicable regulations, different fire tests may be required.
The most common standards include:
The MisterWils experience. It’s a complex subject, because each country applies different tests, but the textile suppliers we work with are well used to advising clients on it.
Direct answer. The Martindale test measures a fabric’s abrasion resistance and is expressed in cycles: up to 15,000 for occasional domestic use, 25,000–40,000 for most hospitality projects, over 40,000 for heavy professional use and over 70,000 for the most demanding contract environments. At MisterWils, we recommend 45,000 cycles or more for heavy use.
When choosing upholstery for a contract project, it is important to look beyond colour and texture. One of the key factors to consider is its abrasion resistance, which is typically measured using the Martindale test.
This test simulates the wear a fabric experiences through continuous friction. The result is expressed in Martindale cycles: the higher the number of cycles a fabric withstands before showing significant wear, the more durable it is.
As a general guideline:
Although the Martindale test is an excellent indicator of a fabric’s durability, it should not be the only factor when making a decision. Ease of cleaning, stain resistance, fire-retardant certifications where required, and overall comfort should also be taken into account.
The MisterWils experience. For intensive commercial use, we generally recommend fabrics with a Martindale rating of 45,000 cycles or more. It is also worth bearing in mind that, in many cases, the higher the Martindale rating, the firmer and less soft the fabric tends to feel.
Direct answer. The commercial warranty on contract furniture may cover manufacturing defects, materials and finishes under normal professional use, subject to its terms and conditions. It does not usually cover normal wear and tear, improper cleaning, impacts, poor assembly or the use of indoor furniture outdoors. MisterWils offers a two-year commercial warranty on purchases for professional or contract use.
It’s a question almost nobody asks before buying and everybody asks the moment the first problem appears. Best to clear it up in the quote, not afterwards.
The first thing to understand is that the commercial warranty offered on a product for professional use does not work in the same way as the statutory consumer warranty that applies to a private purchase. The intended use forms part of the terms: a chair certified for contract use is covered for that use, but not if it’s used, for example, as a stepladder, or left outdoors when it was made for indoor use.
What a contract furniture warranty normally does cover:
What it normally does not cover:
More important than the length of the warranty is the supplier’s actual ability to respond: whether they have the part in stock, whether they send individual replacements (glides, hardware, upholstery) and how long they take to do it. A five-year warranty with a three-month response time is worth less than a two-year one resolved in a week.
The MisterWils experience. At MisterWils we offer a two-year commercial warranty on furniture purchased for professional or contract use, subject to its terms and conditions; beyond the length of that period, what makes the difference is how each issue is handled. Claims are managed by a person on our team, not a form or an automated assistant: someone who listens to the problem, understands how your venue works and finds a way to resolve it. It shows, and our clients tell us so. That’s why our advice is always the same: ask less about the number of years and more about the procedure. Who handles the claim, what’s needed to process it and how long the replacement takes to arrive. That’s what you’ll notice the day something goes wrong. If you have a problem, write to us via the contact page.
Direct answer. Before buying, you should ask for the complete technical data sheet for each reference, the fire performance certificates for the upholstery, the fabric’s Martindale test result, the cleaning instructions and the warranty and spare parts conditions — always in writing.
On a professional project, documentation isn’t bureaucracy: it’s what allows you to compare quotes properly, justify your choice to an owner or project management team, and make a claim if something goes wrong.
What you should always ask for:
A practical tip: keep all the technical data sheets in a project folder together with the exact finish and upholstery references. Two years from now, when you need to replace four chairs, that folder will save you weeks. You can request the technical documentation for any reference from us via the contact page, and we answer many of these questions in our FAQ.
The MisterWils experience. Increasingly, particularly on hotel and large-scale catering projects, the owner wants to know the warranty conditions before approving the order. That’s a good sign: it means the sector is becoming more professional and that price is no longer the only criterion.
Direct answer. Furniture must respect accessible routes, must not obstruct circulation areas and must allow wheelchair users to use the spaces provided for them. Dimensions, the number of accessible spaces and manoeuvring areas should be checked against the CTE (Spanish Technical Building Code) and the regional and municipal regulations applicable to each project.
Accessibility is a regulatory obligation, but it’s also a commercial decision: an accessible venue widens its audience and improves the experience of a significant share of its customers, especially older people.
The specific regulations depend on the type of establishment, on the Spanish Technical Building Code (CTE), on the autonomous community and on the municipality, so they must be checked for each project. As indicative references that directly affect the furniture, it’s worth reviewing:
A practical note: depending on the capacity and the applicable regulations, it may be enough to provide a certain number of accessible tables with the right base and height, without having to change all the furniture. It’s a floor plan decision, not a budget one.
The MisterWils experience. On terraces located on public property there’s an additional requirement that often gets overlooked: the municipal by-law sets the clear walkway width that must remain on the pavement, and that width is independent of the furniture you choose. When the plan is tight, our advice is to select two or three of the project’s tables with a central column base and sufficient clearance, position them at accessible points in the venue and mark them on the plan. It’s a simple solution, it can be implemented at limited cost and it helps meet the requirement without compromising the rest of the project.
Direct answer. A terrace on public property is governed by the municipal by-law, which may set the authorised surface area, the number of tables, the clear walkway width on the pavement and even the colour and material of the furniture. It’s worth checking before you buy anything.
A terrace on public property isn’t governed by design criteria alone: it’s subject to the relevant municipal by-law, which in many cases determines which furniture you can put out and which you can’t.
Before buying anything, it’s worth checking with the local council:
Furniture recommendations:
One final tip: confirm the permitted dimensions before placing your order. Discovering that your chosen table does not fit within the permitted area can be a costly problem to solve.
The MisterWils experience. For an outdoor seating area that needs to be cleared away every day, we recommend aluminium: it is lighter and almost always stackable. Classic textilene chairs with aluminium frames are a good example, and the same applies to outdoor tables and outdoor stools.. They are sturdy, designed for outdoor use and perform well in all weather conditions when the maintenance instructions are followed. They can usually be cleaned with water and mild soap, and are easy for one person to set out and store away each day. When staff have to set up and clear away the outdoor seating area twice a day, the weight of a chair is no longer a technical detail; it becomes a key working consideration.
Direct answer. The ten key considerations are: assess the orientation, leave comfortable walkways, choose furniture that is truly suitable for outdoor use, prioritize comfort, provide protection from the sun, maintain a consistent aesthetic, consider maintenance requirements, make the most of the available space without overcrowding it, incorporate ambient lighting, and plan for future expansion.
A well-designed terrace not only enhances the image of a business, but can also improve customer comfort, optimise seating capacity and make life easier for staff. Before choosing the furniture, it is worth planning the space with the overall layout in mind.
Here are some practical recommendations to consider:
A well-designed terrace should be attractive, functional and built to last. Taking the time to plan the layout, select the right materials and invest in quality furniture will help deliver a better customer experience while making the most of the available space.
The MisterWils experience. On one terrace project in Málaga, the client wanted to fit in as many tables as possible. We suggested reducing the number from 28 to 24 to create wider, more comfortable walkways. The result was the opposite of what they feared: improved circulation increased table turnover and the average spend per customer. Fewer tables, higher revenue—it’s a case study we often share in our showroom.
Direct answer. Two venues with the same furniture can create completely different atmospheres: the difference lies in the lighting and décor. Warm, well-distributed lighting encourages customers to stay longer, while a balanced combination of general, ambient and decorative lighting adds depth and character to the space.
It is perfectly possible for two restaurants to have exactly the same tables and chairs yet create completely different impressions. The difference often lies in the lighting, the décor, and the way all the elements work together.
A successful contract project is about far more than choosing attractive furniture. Lighting, textiles, plants, wall finishes, artwork, mirrors and decorative accessories all contribute to creating a distinctive identity and a memorable customer experience.
Lighting is particularly important. Lighting that is too cool can make a restaurant feel unwelcoming, while warm, well-balanced lighting encourages customers to stay longer and enhances the perception of the space. Likewise, a thoughtful combination of general, ambient and accent lighting adds depth, atmosphere and character.
Décor also serves a practical purpose. It helps distinguish a business from its competitors, reinforces its brand identity and creates a more pleasant environment for both customers and staff. In many cases, carefully chosen decorative details have a far greater impact than investing more heavily in furniture alone.
The key is ensuring that every element speaks the same design language. Furniture, lighting, colours, materials and décor should work together as one cohesive whole.
A well-designed project is not remembered simply for its chairs or tables. It is remembered for the way it makes people feel. When furniture, lighting and décor are in harmony, the space gains character, enhances the customer experience and strengthens the identity of the business.
The MisterWils experience. This is something we see in our own showroom: we display the same table and chair set in two different settings, and customers often think they are different products.
Direct answer. A lounge area requires more than just sofas: combine sofas for waiting areas, upholstered benches to make the most of the available space, armchairs and lounge chairs for longer stays, along with side tables, lighting and décor, while paying close attention to ergonomics and upholstery durability.
Lounge areas are no longer exclusive to luxury hotels. Today, they are an integral part of restaurants, cafés, hotel receptions, offices, retail spaces and all kinds of contract projects where the aim is to provide a more comfortable and enjoyable customer experience.
Creating an effective lounge area involves much more than simply placing a few sofas. A successful design combines different types of seating, occasional tables, lighting and decorative elements to create a balanced, functional and welcoming environment.
Sofas are ideal for waiting areas, hotel lobbies and relaxation spaces, providing both comfort and a sense of exclusivity.
Upholstered benches make better use of space in restaurants and cafés, simplify table layouts and help create a more intimate atmosphere. They also tend to provide greater seating capacity than individual chairs.
Armchairs are perfect for reading corners, reception areas, waiting rooms and any space where guests are likely to spend longer periods of time.
In hotels, a comfortable reception area creates an excellent first impression and makes waiting a more pleasant experience. In restaurants, a lounge area can be used for pre-dinner drinks, enjoying a cocktail or waiting for a table. In offices and coworking spaces, these areas encourage informal meetings and collaboration.
When designing lounge areas, it is important to consider ergonomics, upholstery durability, ease of cleaning, lighting and furniture layout. A well-designed space not only enhances user comfort but also adds character, reinforces the brand identity and increases the perceived value of the establishment.
The MisterWils experience. In a restaurant project in Huelva, we replaced half of the four-seat table arrangements with upholstered wall benches. This created eight additional seats without increasing the size of the premises. According to the owner, the tables with bench seating quickly became the most popular in the restaurant. It is one of the recommendations our projects team makes most often.
Direct answer. Over the past ten years, comfort has become increasingly important, with more ergonomic chairs, upholstered benches and lounge areas. Materials have also evolved, with the growing use of polypropylene, technical fabrics, compact HPL, synthetic rope and textilene. The pandemic put outdoor seating areas centre stage, while sustainability and after-sales service have become key purchasing criteria.
If we compared a restaurant from 2015 with one opening today, we would see that hospitality furniture has evolved far more than it might first appear. It is not only the designs that have changed, but also the needs of businesses and the expectations of their customers.
A few years ago, highly themed interiors were the norm, with every element centred around a single style—industrial, vintage, Scandinavian or rustic. Today, projects tend to focus on creating a more distinctive identity by combining different materials, colours and design influences to produce unique spaces.
Comfort has become a much greater priority. Chairs are now more ergonomic, upholstered benches are used more frequently, and lounge areas have become a standard feature in many restaurants and hotels.
Materials have also evolved significantly. Polypropylene has improved dramatically, technical fabrics now offer superior performance, Compact HPL tabletops have become the benchmark for outdoor terraces, and synthetic rope and Textilene have made it possible to create outdoor furniture that is far more durable and weather-resistant.
The pandemic marked another major turning point. Outdoor terraces became a central part of the customer experience, prompting many businesses to invest in dedicated outdoor furniture that is durable, lightweight and easy to maintain.
Sustainability has also evolved from being an added benefit to becoming an important purchasing criterion. More and more buyers are looking for certified timber, recyclable materials and products designed to provide many years of service.
Another significant change has been the way furniture is purchased. Price was once the main deciding factor. Today, many professionals also consider stock availability, lead times, the ability to order matching pieces in the future and the quality of after-sales support.
Perhaps the biggest change has not been in the chairs or tables themselves, but in the way projects are approached. Furniture is no longer chosen simply to fill a space. It is selected to reinforce a business’s identity, enhance the customer experience and provide a sound long-term investment. All the signs suggest that this evolution will continue over the coming years.
The MisterWils experience. We have seen this shift in our own catalogue. Ten years ago, most of the furniture we supplied was for indoor use. After the pandemic, outdoor furniture featuring aluminium frames, synthetic rope and Compact HPL quickly became one of our most sought-after product ranges.
Direct answer. Yes. An uncomfortable chair rarely leads to a direct complaint, but it can cause customers to cut their meal short, skip dessert or a second coffee, and decide not to return. Warning signs include customers switching chairs, adding cushions, chairs that creak or wobble, and worn upholstery.
The answer is yes, although business owners do not always make the connection directly with their furniture.
When customers remember a meal, they rarely think only about the quality of the food. Their overall impression is shaped by many factors: the service they received, the atmosphere, the lighting, the noise level—and the comfort they experienced throughout their visit.
An uncomfortable chair rarely leads to a direct complaint, but it may encourage customers to finish their meal sooner, skip a second coffee or dessert, or simply decide not to return.
In a fine dining restaurant, where guests may remain seated for more than two hours, ergonomics become especially important. A poorly designed backrest, an overly firm seat or an incorrect seat height can turn an outstanding dining experience into one that is merely satisfactory.
Comfort is not the only consideration. A chair that wobbles, creaks or shows signs of wear creates an impression of poor quality. These are small details that customers notice subconsciously, yet they influence their overall perception of the establishment.
The furniture also affects staff. Chairs that are too heavy make service and daily cleaning more difficult, while those that lack durability lead to repairs, replacements and higher maintenance costs.
Signs that your chairs may be harming the customer experience
How can you avoid this problem?
Before choosing a chair, consider much more than its appearance:
A chair alone will not make a restaurant successful, but it can play an important role in ensuring customers enjoy their experience and want to return.
The MisterWils experience. In hospitality, small details make a big difference, and furniture is one of them. A good chair goes unnoticed because it is comfortable; a poor one stays in the customer’s memory long after the meal has finished.
Direct answer. As a general guideline, allow 1.2–1.5 m² per guest in a full-service restaurant, 1.0–1.2 m² in a café, and 1.8–2.2 m² in a fine-dining restaurant, including walkways. From this area, you need to subtract the space occupied by the bar, service areas, restrooms and waiting area.
This is one of the questions that is most often answered incorrectly, usually by trying to fit in too much. Adding more tables than a venue can comfortably accommodate does not increase revenue: it slows down service, worsens the customer experience and ultimately reduces table turnover.
These are the guidelines we typically use for dining areas:
From these figures, you also need to subtract the areas that are not always obvious on a floor plan: the bar, service areas, access to restrooms, emergency exits and the space where customers gather while waiting for a table. This last point is often overlooked and can be particularly disruptive for customers who are already seated.
Before finalising your purchase, mark out the actual layout on the floor with painter’s tape. It takes half an hour and can prevent unpleasant surprises on delivery day. When planning the layout, it is worth having the restaurant chair and restaurant table catalogues to hand, as the actual dimensions of each piece will affect your calculations.
The MisterWils experience. One test we always recommend: sit at the worst-positioned table in the layout, the one next to the service area or the restroom entrance. If that table is uncomfortable, you will never fill it and, in practice, it does not exist, even if it appears on the floor plan. One piece of purchasing advice we often give is this: if in doubt, buy one table less. If you later find that there is room for another, you can always add one, provided the model is still in stock. The reverse does not work nearly as well: an extra table has already been paid for and is taking up valuable space.
Direct answer. Yes. Upholstered benches and chairs, suitable furniture glides, textiles and decorative acoustic panels can help reduce reverberation and certain types of everyday noise. Their effectiveness depends on the size of the venue, its surfaces and the overall acoustic treatment.
Yes, and much more than most people realise. Noise is one of the most common complaints in restaurants, yet it is rarely addressed through furniture, even though this is one of the easiest ways to improve acoustics without any building work.
The problem arises when a venue has too many hard, reflective surfaces: ceramic or microcement flooring, smooth walls, an untreated ceiling, hard-top tables and non-upholstered chairs. Sound bounces off these surfaces, each table starts speaking louder to be heard, and the overall noise level quickly escalates. This is known as the cocktail party effect.
What can be done through furniture:
And one layout decision: grouping tables for larger parties in a specific area, preferably the one with the best acoustic treatment, helps prevent noise levels from rising throughout the entire venue.
The MisterWils experience. This is something we have seen growing demand for in recent years, particularly in industrial-style venues with a high proportion of hard surfaces. The solution our projects team most often recommends is to replace some of the four-chair tables with upholstered banquette seating against the wall: this can improve acoustic comfort, potentially increase seating capacity and enhance the overall comfort of the space without requiring structural renovations.
Direct answer. In a small venue, the most effective way to maximise seating capacity is to use continuous banquette seating along the wall, combined with slim chairs, tables 60–70 cm deep and central table bases. What should never be compromised is the main aisle or the space between chair backs.
In a small venue, every centimetre counts, and the temptation to fill it with tables is precisely the mistake to avoid. These are the choices that make the most efficient use of the available space:
What should never be compromised: the main service aisle and the minimum distance between chair backs. A small, cramped venue can feel claustrophobic, reducing both the amount of time customers stay and their average spend.
The MisterWils experience. In cities such as Paris, where every square metre is at a premium, it is common to see tables with 50 or 55 cm tops that might seem unthinkably small in Spain, yet work perfectly for cafés, breakfast service and drinks. What we have learned from these projects is that the right table size depends on the type of service, not convention: before ruling out a smaller tabletop, consider how many plates and glasses are actually on the table at any given time in your venue.
Direct answer. Height is the key factor: for a kitchen island with a 90–95 cm countertop, the seat height should be between 62 and 66 cm; for a bar or restaurant counter measuring 105–110 cm, it should be between 74 and 78 cm. You should then consider how long the stool will be used for—a backrest is recommended for longer periods—as well as stability, a footrest and, for outdoor areas, weather resistance.
Few decisions have as much impact on customer comfort as choosing the right bar stool. Yet it is also one of the furniture items that most often leads to mistakes in bars, restaurants, cafés and hotels.
The first factor to consider is height. Not all stools are designed for the same purpose. Models intended for kitchen islands typically have a seat height of between 62 and 66 cm (for worktops measuring 90–95 cm), while stools designed for bars in hospitality venues generally have a seat height of 74 to 78 cm (for bar counters measuring 105–110 cm). Choosing the wrong height can leave customers feeling uncomfortable from the moment they sit down.
It is also important to think about how long the stool will be used. If customers will only be seated for a few minutes, a backless stool may be perfectly adequate. However, in restaurants, cafés and bars where full meals are served, an ergonomic backrest makes a significant difference to comfort.
For outdoor terraces, comfort is only one consideration. The materials should also be resistant to sunlight, rain and humidity, while being easy to clean and maintain.
Another common mistake is focusing solely on appearance. A good bar stool should provide excellent stability, a comfortable footrest and a frame designed to withstand intensive commercial use. For professional projects, it is equally important that the model is available in large quantities and that matching replacements or spare parts can be supplied in the future.
Checklist: how to choose the right bar stool
Before making your decision, consider the following questions:
A good bar stool goes unnoticed because it is comfortable from the moment customers sit down. A poor one, on the other hand, may leave them wanting to stand up sooner than planned. Choosing the right height, backrest, materials and a reliable supplier will make a real difference to both the customer experience and the profitability of the business.
The MisterWils experience. The most common question we receive in our showroom and over the phone concerns the correct seat height for bar stools.
Direct answer. High tables work well for breakfast, aperitifs, quick meals and areas next to the bar, window or outdoor seating area, as they take up less visual space and create a more dynamic atmosphere. The ideal proportions are a tabletop height of 105–110 cm, a stool seat height of 74–78 cm and 28–32 cm of clear legroom.
High tables have become a common feature in bars, restaurants, cafés and hotels. When used effectively, they help create more dynamic spaces, improve circulation and offer a different experience from traditional dining tables.
One of their main advantages is that they take up less visual space while creating informal areas for breakfast, drinks, quick meals or short meetings. They are also particularly well suited to bar counters, shopfronts, outdoor terraces and waiting areas.
However, they are not suitable for every business or every customer. Sitting on a bar stool throughout a long meal does not provide the same level of comfort as a conventional table and chair. For this reason, many hospitality projects combine both formats to accommodate different needs and occasions.
When choosing a high table, it is important to ensure the correct proportion between the tabletop height and the stool height. As a general guideline, a high table should have a tabletop height of 105–110 cm, while the stool seat should measure 74–78 cm, leaving a comfortable leg clearance of approximately 28–32 cm.
It is also worth paying close attention to the table‘s stability, particularly on outdoor terraces or in high-traffic areas. The base should be strong enough to support the tabletop securely and prevent movement when customers lean on it.
Checklist before choosing high tables
High tables are not intended to replace traditional tables—they complement them. Used in the right locations, they add energy to a space, make more efficient use of the available area and help create a more informal and inviting atmosphere.
The MisterWils experience. We generally recommend high tables with a tabletop height of 105–110 cm. That said, we are increasingly seeing projects request slightly lower tables to provide additional comfort for customers. Our bespoke manufacturing department can produce table bases at non-standard heights to suit the specific requirements of each project.
Direct answer. Low tables are more comfortable for long meals, families and groups; high tables create a dynamic, informal atmosphere that is ideal for breakfast, tapas and after-work drinks, but are less comfortable for children, older people and those with reduced mobility. In most projects, the best solution is to combine both formats.
One of the most important decisions when designing a restaurant, bar or café is whether to use high tables, low tables, or a combination of both. There is no single right answer—it all depends on the concept of the business, the type of customers you want to attract and the experience you want to create.
Low tables are the most comfortable option for longer meals. They encourage a more relaxed seating position and are well suited to families, groups and customers who are likely to remain seated for an extended period. For this reason, they are the standard choice in restaurants, hotels and cafés where the focus is on full dining experiences.
High tables, on the other hand, create a more dynamic and informal atmosphere. They are ideal for breakfasts, drinks, tapas, after-work gatherings and quick meals. They also help create a greater sense of space and work particularly well alongside bar counters, shopfronts, outdoor terraces and waiting areas.
That said, high tables are not equally comfortable for everyone. Older customers, young children and people with reduced mobility generally find conventional dining tables more comfortable and accessible.
In many cases, the best solution is to combine both formats. This allows customers to choose the seating that best suits their needs while giving the venue greater flexibility.
Checklist Before Making a Decision
In most hospitality projects, the best approach is not to choose between high and low tables, but to find the right balance between the two. A well-planned layout improves comfort, makes better use of the available space and allows the venue to cater for different types of customers and dining occasions.
The MisterWils experience. We have seen this many times. A café in Madrid serving breakfasts and lunches initially installed only high tables. Families with young children and older customers tended to avoid the venue at lunchtime. After replacing half of the seating with conventional low tables, the café won back those customers without losing the relaxed, informal atmosphere around the bar.
Direct answer. There are seven key aspects to consider before design: comfort, ergonomics suited to how long customers are likely to remain seated, weight, stackability, ease of maintenance, type of upholstery and material (wood for warmth, aluminium for outdoor use, and polypropylene for intensive use and easy cleaning).
Choosing a chair for a restaurant, hotel, café or office involves much more than selecting an attractive design. A chair may look beautiful, but if it is uncomfortable, too heavy or lacks durability, it will eventually become a problem for the business.
Before making a decision, consider the following factors:
Comfort
A comfortable chair enhances the customer experience. Seat height, backrest angle and overall comfort are particularly important when customers will be seated throughout a meal or a meeting.
Ergonomics
Different businesses require different levels of comfort. A fine dining restaurant or hotel calls for a different level of ergonomics than a café or a waiting area.
Weight
A chair that is too heavy makes everyday tasks such as cleaning and rearranging the space more difficult for staff. A lightweight model improves efficiency without compromising stability.
Stackability
For outdoor terraces, event spaces and multifunctional venues, stackable chairs make storage, transport and cleaning much easier.
Maintenance
The materials should withstand frequent cleaning and intensive commercial use. The easier the chair is to maintain, the lower the long-term operating costs.
Upholstered chairs provide additional comfort and elegance, but the fabric should be chosen according to its intended use. In hospitality environments, it is advisable to select fabrics that are durable, easy to clean and, where required, certified to meet specific fire performance standards.
Materials
Most Common Mistakes
Checklist Before Choosing a Chair
Before requesting a quotation, make sure you can answer these questions:
The perfect chair is not necessarily the most expensive or the most eye-catching. It is the one that successfully combines comfort, durability, practicality and design while meeting the real needs of the business. Making the right choice from the outset will reduce maintenance costs, improve the customer experience and extend the lifespan of the furniture.
The MisterWils experience. At MisterWils, we always give the same piece of advice: sit on the chair before you buy it. An interior designer once selected a beautiful chair from a catalogue for a restaurant where guests typically remained seated for around two hours. After visiting our showroom and trying it in person, they changed to a different model immediately. That is exactly why we maintain a showroom where customers can test every piece of furniture before making their decision.
Direct answer. Upholstered chairs offer greater comfort and a more refined look, making them ideal for longer stays, hotels and meeting rooms, but they require more maintenance and come at a higher cost. Non-upholstered chairs (wood, aluminium or polypropylene) are easier to clean, more durable and lighter, making them ideal for outdoor seating areas and high-turnover venues.
One of the most common questions when designing a restaurant, hotel or café is whether to choose upholstered chairs or chairs made from wood, aluminium or polypropylene without upholstery.
The truth is that there is no single right answer. The best choice depends on the type of business, the intended use and the experience you want to offer your customers.
Upholstered chairs stand out for their comfort and the sense of quality they convey. They are an excellent choice for restaurants where guests remain seated for longer periods, as well as hotels, meeting rooms and spaces where comfort is an important part of the overall experience.
Advantages
Disadvantages
Non-upholstered chairs
Chairs made from wood, aluminium or polypropylene provide a highly practical solution for high-traffic environments. They are easy to clean, extremely durable and require very little maintenance.
Advantages
Disadvantages
Which material should you choose?
The solution that works best
In many contract projects, the best approach is not to choose one type of chair exclusively, but to combine both options. It is common to use upholstered chairs in the main dining areas, while non-upholstered models are selected for outdoor terraces, breakfast rooms and other high-turnover spaces.
Checklist Before Making a Decision
A good chair should never be chosen on appearance alone. It must meet the practical needs of the business, provide the appropriate level of comfort and make everyday tasks easier for staff. In many cases, combining upholstered and non-upholstered chairs achieves the ideal balance between design, comfort and functionality.
The MisterWils experience. We adopted exactly this approach for a hotel in Almería: upholstered chairs in the main restaurant, where guests enjoy a leisurely dinner, and aluminium chairs with synthetic rope in the breakfast room and around the pool terrace. Four years later, the upholstered dining chairs still look immaculate because they have not been exposed to chlorine, sun cream or moisture.
Direct answer. The ideal balance for hospitality settings is usually between 5 and 7 kg. Below this range (3–5 kg, typically polypropylene or aluminium), chairs are very easy to handle but may be moved by the wind; between 7 and 9 kg (solid wood or upholstered chairs), they offer greater stability at the cost of increased effort for staff; above 9 kg, the extra weight is only justified when mobility is not a priority.
When choosing chairs for a restaurant, hotel or café, most people focus on the design, the material or the price. However, one of the factors that has the greatest impact on the day-to-day operation of the business is the chair’s weight.
There is no ideal weight for every chair, but there should be the right balance between comfort, stability and ease of handling.
A chair that is too light may shift easily when customers sit down or stand up, give the impression of lower quality, or be less stable on outdoor terraces exposed to the wind.
On the other hand, a chair that is too heavy creates extra work for staff. Chairs need to be moved during cleaning, dining areas reorganised several times a day, and in some cases transported for events or put into storage. Over time, this additional physical effort comes at a cost.
As a general guideline:
Weight also depends on the material. Aluminium and polypropylene chairs are generally the lightest, which is one of the main reasons they are so widely used on the terraces of bars, restaurants and cafés. Their low weight makes daily set-up, cleaning, storage and rearranging the space much easier for staff.
In addition to being lightweight, both materials offer excellent resistance to moisture, rain and UV rays, require very little maintenance and cope exceptionally well with the intensive use typical of the hospitality sector. This combination of lightness, durability and ease of maintenance explains why they have become one of the preferred choices for outdoor furniture.
Solid wood chairs offer an excellent balance between durability and stability, while fully upholstered models or chairs with robust metal frames tend to be heavier.
Most Common Mistakes
Checklist Before Choosing a Chair
In a contract project, the ideal chair is not the heaviest or the lightest, but the one that achieves the right balance between stability, comfort and operational efficiency. A difference of just two kilograms per chair may seem insignificant, but when a member of staff moves dozens of chairs every day, that difference becomes very noticeable.
In a restaurant with an outdoor terrace of 80 chairs, staff may move several hundred kilograms of furniture every day. Choosing a model with an appropriate weight not only improves operational efficiency but also reduces physical strain and lowers the risk of workplace injuries.
The MisterWils experience. On a terrace with 80 chairs, replacing an 8 kg model with one weighing 4.5 kg reduces the total furniture weight from 640 kg to 360 kg. The real impact is even greater: by setting out and putting away the chairs each day, staff reduce the total weight they handle from approximately 1,280 kg to 720 kg—a reduction of 560 kg of physical lifting every single day. If the chairs are also rearranged during service, the reduction in physical effort can easily exceed one tonne of handled weight per day. This has a direct impact on ergonomics, staff fatigue, opening and closing efficiency, and the reduction of musculoskeletal injuries.
Direct answer. Its main advantage is versatility and storage efficiency: stackable chairs make it quick and easy to clear an outdoor seating area, set up for an event or clean the venue. However, some designs compromise on ergonomics, so it is worth checking how many chairs can be stacked together and whether the stacking system includes pads or spacers to prevent marks.
Stackable chairs are one of the most practical solutions for restaurants, hotels, cafés, outdoor terraces and multifunctional spaces. However, they are not always the best choice. Whether to choose stackable chairs or fixed models depends on the day-to-day operation of the business.
The main advantage of stackable chairs is their versatility. They make it easy to clear an outdoor terrace, rearrange a dining area, prepare for an event or simplify cleaning. In venues where furniture is moved frequently, this feature saves a considerable amount of time and effort.
Another major benefit is storage. Because several chairs can be stacked in a relatively small space, it is much easier to store spare furniture or protect chairs when the business is closed.
However, stackability can also have some drawbacks. To allow chairs to fit neatly on top of one another, some designs sacrifice a degree of ergonomics or use simpler frame constructions. In addition, not all stackable chairs have the same stacking capacity. Some models can be stacked four or five high, while others allow stacks of ten or more.
It is also important to check that the stacking system does not damage the seat, backrest or finish of the chair. High-quality models incorporate protective pads or spacers to prevent direct contact between chairs.
When should you choose stackable chairs?
When are they not essential?
In fine dining restaurants, luxury hotels or dining areas where the layout rarely changes, stackability may be a lower priority. In these settings, greater emphasis is usually placed on design, ergonomics and comfort.
Checklist Before Choosing a Stackable Chair
Stackability is a highly useful feature, but it should not be the only criterion when choosing chairs. A good contract chair should still provide comfort, durability and long-term performance, whether it is stackable or not. The best choice will always be the one that suits the way each business operates.
The MisterWils experience. It is becoming increasingly common for our contract furniture clients to ask specifically for stackable chairs. They want the flexibility to host events in their venues while making it easier to clear, rearrange and store furniture whenever needed.
Direct answer. The material is the key factor: aluminium, polypropylene, synthetic rattan and synthetic rope can withstand outdoor conditions with very little maintenance. You should then balance weight (neither so light that the wind can move it nor so heavy that it makes handling difficult), comfort, ease of cleaning and stackability.
The perfect chair for a restaurant is not always the best choice for an outdoor terrace. Outdoor furniture must withstand sunlight, rain, changing temperatures and intensive commercial use, while maintaining both comfort and visual appeal.
Before choosing chairs for a terrace, it is worth considering the following factors.
Material
This is the most important consideration. Aluminium, polypropylene, synthetic rattan and synthetic rope chairs offer excellent weather resistance and require very little maintenance. If you choose wooden chairs, make sure the timber species is suitable for outdoor use and that you are prepared to follow the recommended maintenance programme.
Weight
A chair that is too light may be easily blown around in windy conditions or move when customers sit down. Conversely, a chair that is too heavy will make everyday tasks more difficult for staff. The ideal choice strikes the right balance between stability and ease of handling.
Comfort
Many customers will remain seated throughout an entire meal. A well-designed backrest and a comfortable seat will improve the dining experience and encourage guests to stay longer.
Maintenance
In hospitality environments, chairs are cleaned every day. Choose materials that can withstand cleaning products, moisture and stains without deteriorating.
Stackability
If the terrace is cleared every evening or the layout changes frequently, stackable chairs will make daily operations much easier and reduce storage space requirements.
Durability
Make sure the chair is designed for professional use. On a busy terrace, it may be used hundreds of times each month, so the quality of the frame and the joints is essential.
Most Common Mistakes
Checklist before buying chairs for an outdoor terrace
A good outdoor chair should withstand years of use without losing its stability, comfort or appearance. Making the right choice from the outset will reduce maintenance, avoid premature replacements and provide a better experience for both customers and staff.
The MisterWils experience. For an outdoor seating area, we always recommend stackable chairs: they make daily setup easier and can be conveniently stored away at night.
Direct answer. Comfort is the top priority, as customers may spend two or three hours seated: a comfortable seat, an ergonomic backrest and the right proportions are essential. Other key considerations include highly durable contract-grade upholstery, stability—a chair that does not creak or wobble—a manageable weight for staff, and furniture glides that help reduce noise.
When it comes to fine dining restaurants, the chair is part of the overall experience. Guests may remain seated for two or three hours, making comfort almost as important as the quality of the food or the service.
Choosing the right chair means finding the perfect balance between design, comfort, durability and practicality.
Comfort is a priority
In this type of restaurant, guests remain at the table for an extended period. A comfortable seat, an ergonomic backrest and well-balanced proportions make all the difference. An uncomfortable chair can undermine an otherwise outstanding dining experience.
The design should reinforce the restaurant’s identity
The chair should not be the centre of attention, but it should form part of the project’s overall design language. Materials, colours and finishes should work harmoniously with the architecture, lighting and décor of the space.
Upholstery adds value
In many fine dining restaurants, upholstered chairs provide a greater sense of comfort and exclusivity. The key is to choose high-performance contract fabrics that are durable, easy to clean and suitable for intensive commercial use.
Quality is evident
A stable chair that neither wobbles nor creaks conveys a sense of quality from the moment guests sit down. These are subtle details that customers notice, even if only subconsciously.
Weight also matters
The chair should feel stable without making life difficult for staff. During every service, chairs need to be moved hundreds of times to seat guests, clean the dining room or rearrange tables.
Acoustics also play a role
The chair should feel stable without making life difficult for staff. During every service, chairs need to be moved hundreds of times to seat guests, clean the dining room or rearrange tables.
Most Common Mistakes
Checklist Before Choosing a Chair
In a fine dining restaurant, a chair is far more than just somewhere to sit. It forms part of the guest experience from the moment they take their seat until they leave the restaurant. Choosing the right chair enhances comfort, reinforces the restaurant’s identity and helps create a truly memorable dining experience.
The MisterWils experience. One piece of advice we always give in our showroom is simple: if your guests will be sitting for two hours, you should sit in the chair for two hours before deciding.
Direct answer. In a café, customers typically stay for between 20 minutes and an hour, so chairs should be comfortable without requiring the same level of comfort as in a fine-dining restaurant. Above all, they should be lightweight, durable and easy to clean, as they may be moved dozens of times a day. If the café has an outdoor seating area, it is best to choose a separate model specifically designed for outdoor use.
Choosing chairs for a café isn’t just about finding an attractive model. They must be comfortable, durable, and practical to withstand the daily hustle and bustle of the business, where tables constantly change occupants and the furniture is moved dozens of times a day.
The key is to strike the right balance between design, functionality and durability.
Comfort, but without overdoing it
In a café, customers typically remain seated for between 20 minutes and an hour. The chair should be comfortable, although it does not need to provide the same level of support as one intended for a fine dining restaurant.
Lightweight
Chairs are moved continuously to clean the premises or adapt the table layout. A lightweight model makes everyday tasks easier for staff and reduces physical effort.
Durability
A café chair may be used hundreds of times every week. The quality of the frame, joints and materials is essential to ensure a long service life.
Maintenance
Coffee, milk, juice and pastry stains are part of everyday life in a café. Materials should be easy to clean and maintain, particularly in businesses with a high customer turnover.
Indoor and outdoor areas
If the café has an outdoor seating area, it is best to choose materials designed to withstand sun, rain and moisture. In many cases, different furniture models are used for indoor and outdoor areas.
Stackability
If the terrace is cleared every evening or the café hosts events, stackable chairs save space and make storage much easier.
Brand identity
The chair forms part of the café’s visual identity. It should complement the décor, lighting and overall style of the venue to create an attractive and recognisable atmosphere.
Most Common Mistakes
Checklist Before Choosing a Chair
In a café, chairs work just as hard as the staff. They are in constant use, moved hundreds of times and play an important role in shaping the business’s image. Choosing a model designed for the contract sector will reduce maintenance, improve the customer experience and provide a worthwhile long-term investment.
The MisterWils experience. In cafés, we always recommend paying close attention to the chair’s width. A more compact chair allows you to make better use of the available space without compromising comfort.
Direct answer. A hotel does not need just one type of chair, but several: the restaurant, breakfast area, guest rooms, meeting rooms, reception and outdoor areas all have different requirements. The first step is to define how each space will be used, then consider comfort, durability, maintenance, aesthetic consistency and the long-term availability of each model for future phases.
Choosing chairs for a hotel is far more complex than selecting a single model. The same property may require chairs for the restaurant, café, guest rooms, meeting rooms, reception area, outdoor terraces and poolside, with each space having its own specific requirements.
For this reason, the first step is not to choose a chair, but to define how it will be used.
Every space requires a different chair
A restaurant chair should be comfortable enough for guests to remain seated throughout a meal. In a breakfast room, durability and ease of cleaning become more important. In guest rooms, design may take priority, while ergonomics are essential in meeting rooms.
Comfort
Hotels are all about rest and well-being. Comfortable furniture is essential in every area, especially restaurants, lounge areas, reception areas and guest rooms.
Durability
A hotel welcomes hundreds or even thousands of guests every year. Chairs must withstand continuous use without losing their stability or compromising their appearance.
Maintenance
Cleaning is an essential part of every hotel’s daily operation. Durable materials, easy-care upholstery and long-lasting finishes help reduce operating costs while maintaining a high standard of presentation.
Design and identity
The furniture should reflect the hotel’s character. A city hotel, boutique hotel, resort or country house hotel will each have very different aesthetic requirements, but every space should contribute to a consistent visual identity.
Product continuity
Hotels often refurbish rooms in phases or expand their facilities over time. Being able to purchase the same chair model several years later is a major advantage for maintaining consistency throughout the property.
Most Common Mistakes
Checklist Before Choosing a Chair for a Hotel
In a hotel, chairs are far more than functional pieces of furniture. They form part of the guest experience and help communicate the character of the establishment. Selecting the right chair for each area improves comfort, reinforces the hotel’s identity and ensures the furniture maintains its quality for many years.
Not every hotel requires the same type of furniture. A five-star hotel, boutique hotel, aparthotel, guesthouse or resort all use their spaces in different ways. Choosing chairs according to the actual function of each area generally delivers far better results than trying to furnish the entire property with a single model.
The MisterWils experience. Almost all of our hotel clients ask us to customise the upholstery for their chairs. Our bespoke design team offers a wide range of solutions to help them select the most suitable fabric with the best possible balance between quality and value.
Direct answer. As a general guideline: 60 × 60 or 70 × 70 cm for 2 guests, 80 × 80 or 120 × 70 cm for 4, 160–180 × 80 cm for 6, and 200–220 × 90 cm for 8, with a tabletop height of 74–76 cm. For round tables, allow a diameter of 60–70 cm for 2 guests and 110–120 cm for 6.
Choosing the right table size is key to maximising seating capacity without compromising customer comfort. These are the most common guidelines for hospitality venues:
Two details can make all the difference. First, round tables are more sociable and work well in corners, but take up more usable floor space than square tables with the same seating capacity. Second, for rectangular configurations designed for groups, it is much better to join tables that are 70–80 cm wide than to buy a single large table, as this allows you to reconfigure the dining area depending on your needs. Square tables are particularly well suited to this type of setup.
Also check that the chairs fit under the tabletop. This is a common mistake: a table with an apron or low crossbar may prevent an armchair from being tucked underneath, meaning the aisles you carefully planned suddenly become much narrower.
The MisterWils experience. The question we receive most often in our projects department is not about table design, but whether the chosen chair will fit underneath it. That is why our technical specifications always include the clear height beneath the tabletop, rather than just the overall dimensions. It is one of the key measurements for avoiding compatibility issues between tables and chairs.
Direct answer. A central pedestal base is the most common option in hospitality settings because it leaves plenty of legroom and allows chairs to be positioned on any side; as a general rule, the base should measure around two-thirds of the width or diameter of the tabletop. A four-leg base offers greater stability and is much easier to move and stack in outdoor seating areas.
The base determines the table’s stability, its actual seating capacity and the amount of legroom available to customers. It is one of the most overlooked parts of a table, yet one of the most common sources of problems.
Central pedestal base
It is the most common option in hospitality settings. It leaves plenty of legroom and allows chairs to be positioned on any side. The base must be sufficiently heavy or wide: as a general guideline, it should measure approximately two-thirds of the width or diameter of the tabletop to prevent the table from tipping if someone leans on the edge.
Four-leg base
Very stable and lightweight, and ideal for joining tables together to accommodate larger groups. The drawback is that the legs are positioned at the corners, limiting where chairs can be placed.
Tripod or twin-pedestal base
Recommended for long rectangular tables. It distributes weight effectively while keeping the ends of the table clear.
Folding base
Essential if you clear away your outdoor seating area every night or store tables during the off-season. It significantly reduces the amount of storage space required.
For outdoor use, the weight of the base is also a safety consideration: a high table with a lightweight base can become unstable in strong winds. For exposed outdoor seating areas, a cast-iron base, a fillable base or anchoring to the ground is recommended where local regulations permit.
The MisterWils experience. For outdoor seating areas, four-leg tables offer an advantage that is often overlooked: depending on the model, they may be stackable or easier to move and store, and are generally much easier to handle than tables with a heavy central pedestal base. If your outdoor seating area is set up and cleared away every day, this consideration outweighs almost everything else. Indoors, however, a central pedestal base remains our default recommendation, as it maximises usable seating capacity and provides much greater flexibility when positioning chairs.
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