MisterWils Contract Furniture Encyclopaedia

We answer the most frequently asked questions about contract and commercial furniture. Discover clear, practical information to help you choose the best solution for every project.

Welcome to the MisterWils Contract Furniture Encyclopaedia, where we provide clear, straightforward answers to the most common questions about professional furniture for the hospitality industry, including hotels, restaurants, cafés, offices, retail spaces and interior design projects.

Here, you’ll find quick answers on materials, finishes, regulations, maintenance, manufacturing, design, ergonomics, outdoor furniture, industry trends, and everything related to the contract and HORECA sectors.

Our aim is to help you make informed decisions, whether you’re an architect, interior designer, decorator, business owner, or simply looking for reliable information before purchasing commercial furniture.

All our answers have been prepared by industry specialists, drawing on the expertise gained from delivering hundreds of contract furniture projects for restaurants, hotels, cafés, offices and commercial spaces.

Browse our questions and find the information you need in just a few minutes.

What is contract furniture?

Contract furniture is specifically designed for professional environments such as restaurants, hotels, cafés, offices, retail spaces and any venue with high levels of footfall. Unlike domestic furniture, it is built to withstand intensive daily use while maintaining its functionality, safety and appearance.
The main differences between contract and domestic furniture are:

Greater durability
Manufactured using robust structures and materials designed for continuous use by a large number of people.
Compliance with regulations
Many projects require materials and upholstery that meet specific standards for safety, durability and fire performance.
Consistency across large quantities
Restaurants and hotels often require dozens or even hundreds of identical pieces, all with the same finish and quality.
Availability and lead times
Meeting an opening date is crucial in commercial projects, making it essential to work with suppliers who offer stock availability and reliable delivery.
After-sales support
The ability to obtain spare parts, replace individual items or expand a furniture collection with matching pieces provides valuable long-term peace of mind.
Ultimately, what distinguishes contract furniture from residential furniture is not its design, but its ability to withstand the demands of everyday commercial use.
Choosing furniture specifically designed for the contract sector helps extend its lifespan, reduce maintenance costs, and provide a better experience for customers and users alike.
The MisterWils experience
At MisterWils, we see this every season. Not long ago, a gastrobar in Granada contacted us just one week before opening because it needed an additional 16 chairs and 4 tables for its terrace. Thanks to our stock availability and fast order processing, we delivered the entire order within 48 hours.

What is the difference between contract furniture and domestic furniture?

Although contract furniture and domestic furniture may appear similar at first glance, they are designed to meet very different needs.
Contract furniture is intended for professional environments such as restaurants, hotels, cafés, offices, retail spaces and outdoor terraces. These venues welcome a high number of visitors every day, so the furniture must withstand intensive use, frequent cleaning and significantly greater wear and tear than furniture used in the home.
By contrast, domestic furniture is designed for private, occasional use. While it may offer attractive design and good quality, it is generally not built to cope with the demands of everyday commercial use.
The main differences are:
Durability. Contract furniture is manufactured using materials and structures designed for continuous, intensive use.
• Compliance with regulations. Many commercial projects require furniture to meet specific standards or certifications relating to safety, durability and fire performance.
• Supply capacity. A contract project may require dozens or even hundreds of identical pieces, something not every manufacturer can guarantee.
• Replacement and continuity. It is important to be able to order additional units or replacement parts of the same model if the business expands or an item needs replacing.
• Professional service. Specialist suppliers typically provide technical advice, project support and comprehensive after-sales service.
Ultimately, the difference lies not only in the design, but also in the furniture’s ability to meet the demands of professional use.

The MisterWils experience. Choosing contract furniture means investing in durability, safety and peace of mind, especially when the success of a business depends on furniture that will stand the test of time.

Are all contract projects the same?

No. Although all contract projects require durable furniture designed for professional use, each sector has its own specific requirements. Choosing a supplier with experience in the type of project you are undertaking can make all the difference.
The main types of contract projects are:
Hospitality and HORECA. Restaurants, bars, cafés, hotels and outdoor terraces require highly durable furniture that is easy to clean and designed to withstand heavy footfall.
Hotels and tourist accommodation. In addition to furnishing communal areas, bedrooms, reception areas, restaurants and outdoor spaces must all be fitted out while maintaining a consistent aesthetic throughout.
Offices and workspaces. Ergonomics, comfort, acoustics and flexibility are key considerations.
Retail spaces and shops. Furniture should reinforce the brand identity and enhance the customer experience through display units, shelving, counters and customer service areas.
Coworking and multi-purpose spaces. Priority is given to versatile, configurable solutions that can easily adapt to different uses.
Educational, healthcare and residential care facilities. These environments require furniture that is particularly durable, hygienic and, in many cases, compliant with specific technical requirements.
Every contract project presents its own challenges. For this reason, it is important to define the type of space, expected level of use, budget and project timescale before selecting the furniture. A specialist supplier will be able to recommend the most suitable solutions for each project.
The MisterWils experience. We work on a wide variety of projects every day, and the differences between them are clear. A hotel on the Costa de la Luz asked us to furnish its bedrooms, restaurant, reception area and poolside terrace as part of a single project. Thanks to the breadth of our catalogue, we were able to propose four different solutions using a range of materials while maintaining a consistent design throughout.

Can a contract chair be used in a home?

Yes. In fact, a chair designed for contract use will often offer superior performance compared with many chairs made exclusively for domestic use.

Contract furniture is designed to withstand intensive use in restaurants, hotels, cafés, offices and other public spaces. This means it must cope with a high volume of users, frequent cleaning and significantly more daily wear and tear than furniture would typically experience in a home.

For this reason, a contract chair can be an excellent choice for a dining room, kitchen, home office or even a private terrace.

Its main advantages include:

Greater durability. Designed to last for many years, even under intensive use. Designed to last for many years, even under intensive use.
Higher-quality materials. The frames, joints and finishes are generally more robust and built to a higher standard.
Greater stability. Manufactured to withstand continuous use and minimise the risk of loosening over time.
Better availability. If you need to add more chairs to your dining area or replace one in the future, it is usually easier to source the same model.
Professional design. Many of the chairs now found in homes were originally created for hospitality or interior design projects.

However, there are also a few factors to consider. Some contract chairs prioritise durability over lightness, making them heavier than certain domestic models. Likewise, some finishes are designed to simplify daily cleaning and may have a different feel from furniture intended for residential use.

Can a domestic chair be used in a restaurant?

The short answer is yes, but in most cases it is not recommended.

A domestic chair is designed for use in the home, where it will typically be used by only a few people for a limited number of hours each day. By contrast, a restaurant chair may be used dozens of times a day, moved constantly, cleaned several times daily and subjected to significantly greater wear and tear.

At first glance, a domestic chair and a contract chair may look identical. However, the difference usually becomes apparent after just a few months of use.

Chairs designed for the hospitality sector feature stronger frames, reinforced joints and materials engineered to withstand intensive use. In addition, many models undergo durability testing and may carry certifications specifically intended for commercial environments.

Another important consideration is product continuity. Restaurants often need to purchase additional chairs over time or replace damaged ones. Many domestic furniture manufacturers update their collections regularly, making it difficult or even impossible to source the same model a few years later. By contrast, specialist contract furniture manufacturers tend to keep their collections available for longer and often provide replacement parts or matching additions.

Maintenance is another key difference. The materials used in contract furniture are generally better able to withstand daily cleaning, disinfectants, minor impacts and constant abrasion.

Most Common Mistakes

Buying based on price alone.
Choosing a chair solely for its appearance.
Failing to check the chair’s durability.
Overlooking the cost of replacing chairs prematurely.
Not asking about the availability of replacement parts or future matching stock.
Choosing upholstery that is unsuitable for intensive use.
Not checking whether the manufacturer offers a warranty for commercial use.

Checklist before buying restaurant chairs

Before making a decision, ask yourself the following questions:

Is the chair designed for intensive use?
Will it withstand daily use over many years?
Is it easy to clean and maintain?
Does the supplier guarantee stock availability and future replacements?
Are replacement parts available for feet, upholstery or other wear components?
Does it come with a warranty that covers commercial use?

Furniture represents a significant investment for any restaurant. Choosing a domestic chair may seem like a cost-saving option at first, but if it is not designed to cope with the demands of the hospitality industry, it will probably need replacing much sooner. In most cases, investing in contract furniture from the outset offers greater durability, fewer issues and a much lower total cost over its lifetime.

The MisterWils experience. This is probably the situation we have encountered most often in more than ten years of working on contract projects. One restaurant fitted out its dining area with low-cost domestic chairs and, within a year, had replaced more than 20 of them due to breakages and loose joints. The total cost of those replacements far exceeded what it would have cost to furnish the restaurant with contract furniture from the very beginning.

Can solid wood be used outdoors?

Yes. Solid wood is one of the most highly valued materials for outdoor furniture thanks to its natural beauty, warm appearance and excellent performance when the right timber species is chosen and properly maintained.

However, wood is a living material. It naturally expands and contracts in response to humidity, rain, sunlight and changes in temperature. This is why the design of the tabletop is just as important as the choice of wood itself.

For outdoor tables, it is common for the tabletop to be made from individual slats with small gaps between them, rather than a completely solid surface. These gaps serve several important purposes:

Rainwater drainage. They allow rainwater to drain away instead of collecting on the surface.
Improved ventilation. They promote airflow around the timber, helping it dry more quickly.
Natural expansion and contraction. They provide space for the wood to expand and contract with changes in humidity, reducing the risk of warping, distortion or stress between the slats.
Extended lifespan. They help increase the durability and service life of the tabletop.

In addition to good design, choosing a timber species suitable for outdoor use—such as teak, acacia or iroko—is essential. It is equally important to apply the maintenance treatments recommended by the manufacturer on a regular basis to protect the wood from moisture and UV exposure.

A well-designed and properly maintained wooden table can retain its beauty for many years. By contrast, a tabletop without expansion gaps or with inadequate drainage is far more likely to develop problems over time.

The MisterWils experience. This is an issue we have seen on many outdoor terraces. One client ordered solid teak tabletops without gaps between the slats because they preferred the appearance. After the first rainy autumn, several tabletops warped and had to be replaced with the slatted design featuring expansion gaps. Wood needs room to breathe and move naturally, and that small design detail is far more important than any treatment applied afterwards.

How to Choose a Contract Furniture Supplier: 7 Key Criteria

Choosing a contract furniture supplier involves far more than comparing prices. A reliable supplier should provide high-quality products, meet delivery deadlines and understand the demands of professional projects. Here are the key factors to consider:
1. Experience in contract projects. Look for companies with a proven track record of supplying restaurants, hotels, cafés, offices or retail spaces similar to yours.
2. Product range and style. Make sure the supplier offers a broad collection that matches the aesthetic of your project, whether it’s natural, contemporary, industrial or vintage-inspired.
3. Stock availability and lead times. If your opening date is fixed, it is essential to know what is genuinely in stock and how long delivery will take.
4. Capacity to supply large quantities. Professional projects often require dozens or even hundreds of identical pieces with consistent finishes and quality.
5. Customisation options. The ability to choose upholstery, colours, dimensions or finishes allows the furniture to reflect the identity of your space.
6. Quality and certifications. Assess the durability of the materials and, where required, check for certifications relating to safety, fire performance or sustainability.
7. Advice and after-sales support. A good supplier should support you throughout the project and provide replacement parts, additional units and ongoing assistance after installation.

Checklist before requesting a quotation.
Before choosing a supplier, ask yourself the following questions:

Does the supplier have experience with projects similar to mine?
Is it a well-established company with the experience and capacity to provide a reliable warranty and long-term after-sales support?
Are the products in stock, or what is the actual lead time?
Can the supplier provide all the units required for my project?
Are customisation options available?
What warranties are offered on the products?
Is there a showroom where I can see and test the furniture?
Does the supplier offer after-sales support, replacement parts and a responsive team to deal with any issues?

There is no single perfect supplier for every project. The key is to find one that combines experience, availability, quality and a level of service that matches the needs of your business. Spending a few extra minutes assessing these points before requesting a quotation can help you avoid delays, unexpected costs and problems during the project.

The MisterWils experience. One of the situations we deal with most often at MisterWils is projects with a fixed opening date. A client in Portugal contacted us two months before their opening because they needed to reserve 100 chairs from our stock. Thanks to the MisterWils Pro reservation system, we held the chairs in our warehouse until they confirmed that the fit-out was complete. In fact, the project was delayed by a further month beyond the original completion date, which is quite common given the complexity of hospitality fit-outs.

What Are the 10 Most Common Mistakes When Choosing Contract Furniture?

After taking part in hundreds of hospitality, hotel and retail projects, we have found that the same problems arise time and time again. Most of them could have been avoided by making better furniture choices from the outset.
Here are some of the most common mistakes:
1. Choosing design over durability. A piece of furniture may look attractive, but that does not necessarily mean it is suitable for the demands of everyday commercial use.
2. Focusing only on price. A lower purchase price often proves more expensive in the long run when breakages, replacements or premature refurbishment become necessary.
3. Not checking the actual dimensions. It is surprisingly common to discover too late that tables are too large or that chairs do not fit properly underneath them.
4. Choosing unsuitable materials for outdoor use. Sunlight, rain, humidity and coastal conditions can quickly damage materials that are not designed for outdoor environments.
5. Overlooking maintenance requirements. Some surfaces and finishes require far more care than expected.
6. Failing to plan for future expansion. Finding the same furniture model one or two years later may be impossible if it has been discontinued.
7. Ignoring comfort. An uncomfortable chair may encourage customers to leave sooner than they otherwise would.
8. Choosing a supplier without sufficient stock. Delaying the opening of a business because furniture is unavailable is more common than many people realise.
9. Underestimating the importance of after-sales support. When problems arise, having access to replacement parts and a responsive supplier makes all the difference.
10. Assuming one type of furniture suits every project. Every business has different requirements, and there is no universal solution.
The best investment is not necessarily the most expensive furniture, but the furniture that is best suited to the real demands of your business. Expert advice before making a purchase can prevent many of the problems that only become apparent months or even years later.

The MisterWils experience. The third mistake is the one that has caused us the most headaches over the years. A client in Cádiz ordered ten bar stools without checking the height of the counter. They proved uncomfortable for customers, and all ten stools had to be replaced. Since then, we always recommend that clients verify the exact height of their bar counter before confirming their order.

Contract Furniture Trends for 2027–2030

The contract furniture sector is constantly evolving to adapt to new ways of working, travelling, shopping and experiencing spaces. Between 2027 and 2030, the key trends are expected to be driven by functionality, sustainability and the growing demand for more comfortable user experiences.
Some of the trends likely to shape the industry include:
Natural materials and organic finishes. Wood, rattan, stone, natural-look fabrics and colours inspired by nature will continue to gain popularity.
Greater emphasis on outdoor spaces. Terraces, beach clubs, seafront restaurants, courtyards and rooftop venues will continue to play an increasingly important role, driving demand for weather-resistant, low-maintenance outdoor furniture.
Timeless design. Rather than following short-lived fashions, many projects will favour furniture with clean, understated lines that remains attractive for years to come.
Sustainability and the circular economy. Interest in recycled materials, certified timber, responsible manufacturing processes and furniture designed for longevity and repairability will continue to grow.
Enhanced comfort. Chairs, sofas and lounge areas will increasingly focus on providing greater comfort, encouraging customers to spend more time in a venue.
Customisation. More and more projects will require bespoke finishes, colours and upholstery tailored to each brand’s identity.
Beyond aesthetic trends, the contract furniture of the future will need to combine design, durability, sustainability and the flexibility to adapt to constantly evolving spaces. Suppliers capable of offering versatile, long-lasting solutions will be best positioned to meet the changing needs of the market in the years ahead.

The MisterWils experience. We have seen this reflected in the evolution of our own projects. Ten years ago, most of our orders were for indoor furniture. Today, a significant proportion of the projects we supply include terraces, rooftop spaces or courtyards.

What Is the Difference Between Natural Rattan, Synthetic Rattan, Synthetic Wicker, Synthetic Rope and Textilene?

Although all of these materials are commonly used in hospitality seating and furniture, they differ significantly in terms of performance, durability and maintenance. Choosing the right one depends on how the furniture will be used and where it will be installed.

Natural rattan. A natural fibre harvested from a climbing palm. It is prized for its warm, handcrafted appearance and is particularly popular for indoor furniture. It is not recommended for outdoor use exposed to sun or rain, as moisture and UV rays can cause it to deteriorate and warp over time.

Synthetic rattan. Usually made from high-quality polyethylene, it replicates the appearance of natural rattan while offering far greater resistance to the elements. It is one of the most popular materials for terraces, gardens, hotels and restaurants, and is typically combined with an aluminium frame, making it an excellent choice for outdoor use.
Synthetic rope. Made from technical fibres such as polyester or olefin, synthetic rope offers a contemporary aesthetic and a high level of comfort. It withstands sunlight, moisture and intensive use exceptionally well, making it a popular option for outdoor contract furniture, particularly when paired with an aluminium frame.

Textilene. A high-performance technical fabric made from PVC-coated polyester. It is mainly used for chair seats and backrests thanks to its flexibility, comfort and outstanding resistance to rain, UV rays and everyday wear. It also dries very quickly and requires very little maintenance. It is one of the best options for affordable outdoor seating, as its manufacturing process is less labour-intensive, making it a more cost-effective solution.

In general, natural rattan is the best choice for indoor spaces with a warm, natural aesthetic, while synthetic rattan, synthetic rope and Textilene are particularly well suited to outdoor environments and contract projects thanks to their superior durability and ease of maintenance.

The MisterWils experience. We see this in our showroom all the time. One client chose beautiful natural rattan chairs for a beachfront terrace. We advised them that natural fibres would not withstand direct sunlight, rain and coastal conditions, and they eventually opted for synthetic rattan with aluminium frames instead. Five years later, those chairs are still in use. The natural rattan chairs they installed indoors are also performing perfectly—but outdoors, they would not have lasted a single summer.

Everything You Need to Know About Wood in Contract Furniture

Wood is one of the most widely used materials in contract furniture thanks to its durability, natural beauty and ability to complement a wide range of interior styles. However, not all timbers offer the same characteristics. Hardness, stability, moisture resistance, weight and maintenance requirements can vary considerably from one species to another.

In hospitality, hotels, offices and retail spaces, it is important to choose the right type of wood according to how the furniture will be used. For example, a restaurant table faces very different demands from a side table in a private home.

Some of the most commonly used timber species in furniture manufacturing include:

Oak. One of the most highly valued hardwoods thanks to its exceptional durability, stability and long lifespan. Its distinctive grain and elegant appearance make it an ideal choice for restaurants, hotels and premium commercial projects.
Ash. A strong yet relatively flexible timber with a light colour and even grain. It is widely used for bentwood chairs due to its excellent mechanical properties.
Beech. With its fine texture and pale colour, beech is particularly well suited to steam bending. It is one of the most commonly used timbers for manufacturing hospitality seating and contract furniture.
Walnut. A premium hardwood with rich, dark tones and outstanding decorative appeal. It is mainly used in high-end projects where elegance and exclusivity are key priorities.
Elm. Recognisable for its distinctive grain and good structural strength, elm brings warmth and character to interior spaces.
Teak. Widely regarded as one of the finest woods for outdoor furniture thanks to its exceptional resistance to moisture, changing weather conditions and insects. It is extensively used in garden furniture, terraces and hotel projects.
Mango wood. Sourced from mango trees once they have finished producing fruit, making it a sustainable choice. Its striking grain and handcrafted appearance make it particularly well suited to natural, rustic and contemporary interiors.
Acacia. A dense, durable and highly stable hardwood suitable for both indoor and outdoor use when properly treated. Its excellent balance between strength and affordability has made it one of the most popular choices for outdoor furniture.

There is no single “best” type of wood. The right choice depends on the intended use, where the furniture will be placed, the available budget, the overall design concept and the level of maintenance you are prepared to undertake. Understanding the characteristics of each timber species makes it easier to make the right decision and maximise the lifespan of your furniture.

The MisterWils experience. At MisterWils, we have been supplying mango wood tabletops for indoor use for many years. It is an extremely hard tropical timber that rarely presents problems and offers excellent value for money. However, like all wooden tabletops, it requires regular maintenance. We recommend sanding and re-varnishing the surface at least once a year, or every six months in environments subject to particularly intensive use.

Contract Furniture Upholstery Guide: The Advantages and Disadvantages of Each Fabric

Upholstery plays a key role in the appearance, comfort, durability and maintenance of a chair, armchair or sofa. There is no single “best” fabric—the right choice depends on the intended use, the style of the project and the demands of the environment.

Bouclé. A textured fabric with a soft, looped finish that creates a warm and inviting look. It is widely used in contemporary interiors and adds character and comfort. Ideal for hotels, lounge areas and low-traffic spaces, although it is more delicate and requires slightly more maintenance than smoother fabrics.
Velvet. Elegant, soft to the touch and frequently used in restaurants, hotels and cafés with a sophisticated atmosphere. It is generally less resistant to heavy wear than other upholstery fabrics.
Canvas. A durable, versatile fabric with a natural appearance. It is an excellent choice for everyday use in hospitality and office environments, particularly when treated with stain-resistant or other technical finishes.
Genuine leather. A premium material that is durable, elegant and long-lasting. With proper care, it can retain its appearance for many years. It is commonly used in hotels, executive offices and prestigious commercial spaces.
Faux leather. Designed to replicate the look of genuine leather while being much easier to maintain. It is easy to clean and widely used in restaurants, cafés and healthcare environments. Quality can vary significantly depending on the manufacturer.
Chenille. A soft, comfortable fabric with a pleasant texture and warm appearance. It is commonly used for armchairs, sofas and waiting areas where comfort is a priority without compromising durability.
Technical fabrics. These include stain-resistant, water-repellent, fire-retardant, antibacterial and highly abrasion-resistant fabrics. They are the most suitable choice for contract projects subject to intensive use.
Olefin. A synthetic fibre widely used in outdoor furniture thanks to its excellent resistance to sunlight, moisture, stains and wear. It retains its colour well while offering a pleasant feel.
Acrylic. Commonly used for high-quality outdoor cushions and furniture. It is highly resistant to fading, mould and the elements, maintaining its appearance for many years.

The MisterWils experience. In hotel projects, clients frequently request fire-retardant fabrics, as this has become a clear market trend. For restaurants, the most common requirement is upholstery that complies with at least the cigarette ignition resistance test (BS EN 1021-1).

Contract Table Tops: More Than Just a Surface – How to Choose the Right One?

When choosing a table for a restaurant, hotel or café, many people focus entirely on the design and overlook the component that experiences the greatest wear over time: the tabletop.

The tabletop material has a direct impact on the table’s durability, maintenance requirements, appearance and lifespan. There is no single material that is ideal for every project, so it is worth understanding the advantages and disadvantages of each option.

Materials for indoor use

Solid wood. The most highly valued material thanks to its warmth, authenticity and natural beauty. Every tabletop is unique, with its own distinctive grain and colour variations. Depending on the timber species—such as oak, ash, walnut, beech, mango or acacia—it will offer different levels of hardness, stability and durability. It is an excellent choice for restaurants, hotels and cafés, although regular maintenance is essential to preserve its appearance over time.
Marble. A timeless symbol of elegance and exclusivity. Each slab features a unique pattern, making every table one of a kind. Marble is widely used in cafés, hotels and high-end restaurants. Although it is highly durable, marble is naturally porous and can be sensitive to acidic substances, water and certain stains, so appropriate care and maintenance are recommended.
Concrete. A popular choice for industrial and contemporary interiors. It offers a solid, sophisticated appearance as well as excellent durability. Its main drawback is its weight, meaning it requires a robust table base.
Lamidur. A technical surface developed specifically for professional use. It provides outstanding resistance to wear, impacts and frequent cleaning, making it particularly popular in busy restaurants and cafés.

Materials particularly recommended for outdoor use

Compact HPL. One of the most widely used tabletop materials for hospitality terraces. Manufactured using high-pressure laminate technology, it offers exceptional resistance to moisture, impacts, heat, UV rays and intensive daily use, while requiring very little maintenance.
Exteriolit. A material specifically developed for outdoor furniture. It withstands rain, humidity, direct sunlight and sudden temperature changes exceptionally well, maintaining its appearance for many years with minimal maintenance.

Checklist: how to choose the right tabletop

Before deciding on a material, consider the following questions:

Will the table be used indoors or outdoors?
Will it be subjected to intensive daily use?
Does it need to withstand rain, humidity, direct sunlight or coastal environments?
What level of maintenance does each material require?
Is it resistant to impacts, stains and cleaning products?
Is the tabletop weight compatible with the chosen table base?
Does the finish suit the overall style of the project?
Does the supplier guarantee future availability and matching replacements?

The tabletop is one of the most important components of any contract table. Choosing the right material not only enhances the overall appearance of a project, but also reduces maintenance requirements, extends the furniture’s lifespan and ensures better performance under everyday commercial use.

The MisterWils experience. One example we often share is this: if a client wants to avoid any risk of staining their tabletop, we recommend choosing Compact HPL from the outset and ruling out marble.

What Do Fire-Retardant Upholstery Certifications Mean?

In many contract projects—particularly hotels, restaurants, care homes, hospitals and public buildings—it is not enough to choose upholstery that is durable and easy to clean. The fabric may also need to comply with specific fire performance requirements.

It is important to understand that there is no single fire-retardant certification. Depending on the country, the type of project and the applicable regulations, different fire tests may be required.

The most common standards include:

Cigarette ignition resistance (BS EN 1021-1).
This test assesses how the upholstery behaves when exposed to a smouldering cigarette. It determines whether the material continues to burn or whether combustion extinguishes itself naturally.
Match flame equivalent test (BS EN 1021-2).
This test simulates accidental contact with a small open flame, such as a match or lighter. It is more demanding than the cigarette test and is widely required for upholstered furniture used in public spaces.
BS 5852 (United Kingdom).
One of the best-known British standards for upholstered furniture. It specifies several levels of testing using different ignition sources, ranging from a smouldering cigarette to more intense flames, depending on the intended use of the furniture.
California TB117.
Widely used in the United States for both residential and contract furniture. It assesses the fire performance of the materials used in upholstered seating.
Other certifications.
Certain projects may also require compliance with additional national or international fire safety standards, particularly for hotels, cruise ships, healthcare facilities, public buildings and passenger transport.
Before selecting an upholstery fabric, it is important to confirm which standards apply to your project. A fabric may be perfectly suitable for a restaurant but fail to meet the requirements for a hotel, hospital or public building. For this reason, it is always advisable to request the relevant certification documents from your supplier before placing an order.

The MisterWils experience. This can be a complex area, as different countries apply different testing standards. However, the textile suppliers we work with are highly experienced in advising clients and helping them select fabrics that meet the specific fire safety requirements of each project.

The Martindale Test: How Is Fabric Durability Measured?

When choosing upholstery for a contract project, it is important to look beyond colour and texture. One of the key factors to consider is its abrasion resistance, which is typically measured using the Martindale test.

This test simulates the wear a fabric experiences through continuous friction. The result is expressed in Martindale cycles: the higher the number of cycles a fabric withstands before showing significant wear, the more durable it is.

As a general guide:

Up to 15,000 cycles. Suitable for occasional domestic use.
15,000–25,000 cycles. Suitable for intensive domestic use and some low-traffic commercial environments.
25,000–40,000 cycles. Recommended for most hospitality, office and retail projects.
Over 40,000 cycles. Ideal for intensive commercial use, including restaurants, hotels, cafés, waiting areas and other high-traffic environments.
Over 70,000 cycles. High-performance technical fabrics designed for the most demanding contract environments.

Although the Martindale test is an excellent indicator of a fabric’s durability, it should not be the only factor when making a decision. Ease of cleaning, stain resistance, fire-retardant certifications where required, and overall comfort should also be taken into account.

The MisterWils experience. For intensive commercial use, we generally recommend fabrics with a Martindale rating of 45,000 cycles or more. It is also worth bearing in mind that, in many cases, the higher the Martindale rating, the firmer and less soft the fabric tends to feel.

How to Design a Bar or Restaurant Terrace: 10 Practical Ideas for Creating a Comfortable and Profitable Outdoor Space

A well-designed terrace not only enhances the image of a business, but can also improve customer comfort, optimise seating capacity and make life easier for staff. Before choosing the furniture, it is worth planning the space with the overall layout in mind.

Here are some practical recommendations to consider:

Assess the orientation. A south-facing terrace has very different requirements from one that is sheltered from the sun or wind.
Leave comfortable walkways. Customers and staff should be able to move easily between the tables.
Choose weather-resistant furniture. Make sure the materials can withstand rain, sunlight and intensive commercial use.
Prioritise comfort. Comfortable seating encourages customers to stay longer.
Provide shade. Parasols, pergolas or awnings can make a significant difference throughout much of the year.
Maintain a consistent look. Tables, chairs, lighting and décor should follow the same design style to reinforce the business’s identity.
Consider maintenance. Easy-to-clean materials help reduce both time and operating costs.
Make the most of the space without overcrowding it. More tables do not always mean higher profits if the terrace becomes uncomfortable.
Include ambient lighting. Good lighting allows customers to enjoy the terrace after dark and enhances the overall experience.
Plan for the future. Choose furniture that allows you to expand the terrace or replace individual pieces while maintaining a consistent overall appearance.

A well-designed terrace should be attractive, functional and built to last. Taking the time to plan the layout, select the right materials and invest in quality furniture will help deliver a better customer experience while making the most of the available space.

The MisterWils experience. On one terrace project in Málaga, the client wanted to fit in as many tables as possible. We suggested reducing the number from 28 to 24 to create wider, more comfortable walkways. The result was the opposite of what they feared: improved circulation increased table turnover and the average spend per customer. Fewer tables, higher revenue—it’s a case study we often share in our showroom.

Lighting and Décor: The Elements That Transform a Project

It is perfectly possible for two restaurants to have exactly the same tables and chairs yet create completely different impressions. The difference often lies in the lighting, the décor, and the way all the elements work together.

A successful contract project is about far more than choosing attractive furniture. Lighting, textiles, plants, wall finishes, artwork, mirrors and decorative accessories all contribute to creating a distinctive identity and a memorable customer experience.

Lighting is particularly important. Lighting that is too cool can make a restaurant feel unwelcoming, while warm, well-balanced lighting encourages customers to stay longer and enhances the perception of the space. Likewise, a thoughtful combination of general, ambient and accent lighting adds depth, atmosphere and character.

Décor also serves a practical purpose. It helps distinguish a business from its competitors, reinforces its brand identity and creates a more pleasant environment for both customers and staff. In many cases, carefully chosen decorative details have a far greater impact than investing more heavily in furniture alone.

The key is ensuring that every element speaks the same design language. Furniture, lighting, colours, materials and décor should work together as one cohesive whole.

A well-designed project is not remembered simply for its chairs or tables. It is remembered for the way it makes people feel. When furniture, lighting and décor are in harmony, the space gains character, enhances the customer experience and strengthens the identity of the business.

The MisterWils experience. We see this in our own showroom. We display exactly the same table and chair set in two different settings, and customers often believe they are looking at completely different products.

How to Create a Comfortable and Welcoming Lounge Area with Sofas and Benches

Lounge areas are no longer exclusive to luxury hotels. Today, they are an integral part of restaurants, cafés, hotel receptions, offices, retail spaces and all kinds of contract projects where the aim is to provide a more comfortable and enjoyable customer experience.

Creating an effective lounge area involves much more than simply placing a few sofas. A successful design combines different types of seating, occasional tables, lighting and decorative elements to create a balanced, functional and welcoming environment.

Sofas are ideal for waiting areas, hotel lobbies and relaxation spaces, providing both comfort and a sense of exclusivity.

Upholstered benches make better use of space in restaurants and cafés, simplify table layouts and help create a more intimate atmosphere. They also tend to provide greater seating capacity than individual chairs.

Armchairs are perfect for reading corners, reception areas, waiting rooms and any space where guests are likely to spend longer periods of time.

In hotels, a comfortable reception area creates an excellent first impression and makes waiting a more pleasant experience. In restaurants, a lounge area can be used for pre-dinner drinks, enjoying a cocktail or waiting for a table. In offices and coworking spaces, these areas encourage informal meetings and collaboration.

When designing lounge areas, it is important to consider ergonomics, upholstery durability, ease of cleaning, lighting and furniture layout. A well-designed space not only enhances user comfort but also adds character, reinforces the brand identity and increases the perceived value of the establishment.

The MisterWils experience. In a restaurant project in Huelva, we replaced half of the four-seat table arrangements with upholstered wall benches. This created eight additional seats without increasing the size of the premises. According to the owner, the tables with bench seating quickly became the most popular in the restaurant. It is one of the recommendations our projects team makes most often.

How Has Hospitality Furniture Changed Over the Past Ten Years?

If we compared a restaurant from 2015 with one opening today, we would see that hospitality furniture has evolved far more than it might first appear. It is not only the designs that have changed, but also the needs of businesses and the expectations of their customers.

A few years ago, highly themed interiors were the norm, with every element centred around a single style—industrial, vintage, Scandinavian or rustic. Today, projects tend to focus on creating a more distinctive identity by combining different materials, colours and design influences to produce unique spaces.

Comfort has become a much greater priority. Chairs are now more ergonomic, upholstered benches are used more frequently, and lounge areas have become a standard feature in many restaurants and hotels.

Materials have also evolved significantly. Polypropylene has improved dramatically, technical fabrics now offer superior performance, Compact HPL tabletops have become the benchmark for outdoor terraces, and synthetic rope and Textilene have made it possible to create outdoor furniture that is far more durable and weather-resistant.

The pandemic marked another major turning point. Outdoor terraces became a central part of the customer experience, prompting many businesses to invest in dedicated outdoor furniture that is durable, lightweight and easy to maintain.

Sustainability has also evolved from being an added benefit to becoming an important purchasing criterion. More and more buyers are looking for certified timber, recyclable materials and products designed to provide many years of service.

Another significant change has been the way furniture is purchased. Price was once the main deciding factor. Today, many professionals also consider stock availability, lead times, the ability to order matching pieces in the future and the quality of after-sales support.

Perhaps the biggest change has not been in the chairs or tables themselves, but in the way projects are approached. Furniture is no longer chosen simply to fill a space. It is selected to reinforce a business’s identity, enhance the customer experience and provide a sound long-term investment. All the signs suggest that this evolution will continue over the coming years.

The MisterWils experience. We have seen this shift in our own catalogue. Ten years ago, most of the furniture we supplied was for indoor use. After the pandemic, outdoor furniture featuring aluminium frames, synthetic rope and Compact HPL quickly became one of our most sought-after product ranges.

Can a Bad Chair Drive Customers Away?

The answer is yes, although business owners do not always make the connection directly with their furniture.

When customers remember a meal, they rarely think only about the quality of the food. Their overall impression is shaped by many factors: the service they received, the atmosphere, the lighting, the noise level—and the comfort they experienced throughout their visit.

An uncomfortable chair rarely leads to a direct complaint, but it may encourage customers to finish their meal sooner, skip a second coffee or dessert, or simply decide not to return.

In a fine dining restaurant, where guests may remain seated for more than two hours, ergonomics become especially important. A poorly designed backrest, an overly firm seat or an incorrect seat height can turn an outstanding dining experience into one that is merely satisfactory.

Comfort is not the only consideration. A chair that wobbles, creaks or shows signs of wear creates an impression of poor quality. These are small details that customers notice subconsciously, yet they influence their overall perception of the establishment.

The furniture also affects staff. Chairs that are too heavy make service and daily cleaning more difficult, while those that lack durability lead to repairs, replacements and higher maintenance costs.

Signs that your chairs may be harming the customer experience

Customers switch chairs after sitting down.
Extra cushions have been added to improve comfort.
Chairs wobble, creak or have loose joints.
Upholstery is worn or difficult to clean.
Visible knocks, chipped finishes or surface damage.
Occasional complaints about comfort.

How can you avoid this problem?

Before choosing a chair, consider much more than its appearance:

Will it remain comfortable throughout the customer’s visit?
Is the ergonomics suitable for the type of establishment?
Is the frame designed to withstand intensive commercial use?
Will the materials retain their appearance over time?
Will maintenance be straightforward?
Does the supplier guarantee future availability of matching replacements and spare parts?

A chair alone will not make a restaurant successful, but it can play an important role in ensuring customers enjoy their experience and want to return.

The MisterWils experience. In hospitality, small details make a big difference, and furniture is one of them. A good chair goes unnoticed because it is comfortable; a poor one stays in the customer’s memory long after the meal has finished.

How to Choose the Right Bar Stool for a Bar or Kitchen Island

Few decisions have as much impact on customer comfort as choosing the right bar stool. Yet it is also one of the furniture items that most often leads to mistakes in bars, restaurants, cafés and hotels.

The first factor to consider is height. Not all stools are designed for the same purpose. Models intended for kitchen islands typically have a seat height of between 62 and 66 cm (for worktops measuring 90–95 cm), while stools designed for bars in hospitality venues generally have a seat height of 74 to 78 cm (for bar counters measuring 105–110 cm). Choosing the wrong height can leave customers feeling uncomfortable from the moment they sit down.

It is also important to think about how long the stool will be used. If customers will only be seated for a few minutes, a backless stool may be perfectly adequate. However, in restaurants, cafés and bars where full meals are served, an ergonomic backrest makes a significant difference to comfort.

For outdoor terraces, comfort is only one consideration. The materials should also be resistant to sunlight, rain and humidity, while being easy to clean and maintain.

Another common mistake is focusing solely on appearance. A good bar stool should provide excellent stability, a comfortable footrest and a frame designed to withstand intensive commercial use. For professional projects, it is equally important that the model is available in large quantities and that matching replacements or spare parts can be supplied in the future.

Checklist: how to choose the right bar stool

Before making your decision, consider the following questions:

Is it for a kitchen island or a hospitality bar? What is the height of the worktop or bar counter?
How much space is there between the seat and the underside of the worktop or bar?
Will customers be seated for just a few minutes or throughout an entire meal?
Would a model with a backrest provide greater comfort?
Does it include a footrest to support the legs properly?
Is the frame stable and suitable for intensive commercial use?
Will the seat remain comfortable even after prolonged use?
Are the materials suitable for indoor or outdoor use, depending on where it will be installed?
Is it easy to clean and maintain on a daily basis?
Does the supplier have stock available, offer a warranty, and guarantee matching units in the future if the business expands or replacements are required?

A good bar stool goes unnoticed because it is comfortable from the moment customers sit down. A poor one, on the other hand, may leave them wanting to stand up sooner than planned. Choosing the right height, backrest, materials and a reliable supplier will make a real difference to both the customer experience and the profitability of the business.

The MisterWils experience. The most common question we receive in our showroom and over the phone concerns the correct seat height for bar stools.

When Should You Use High Tables in Hospitality and What Are Their Advantages?

High tables have become a common feature in bars, restaurants, cafés and hotels. When used effectively, they help create more dynamic spaces, improve circulation and offer a different experience from traditional dining tables.

One of their main advantages is that they take up less visual space while creating informal areas for breakfast, drinks, quick meals or short meetings. They are also particularly well suited to bar counters, shopfronts, outdoor terraces and waiting areas.

However, they are not suitable for every business or every customer. Sitting on a bar stool throughout a long meal does not provide the same level of comfort as a conventional table and chair. For this reason, many hospitality projects combine both formats to accommodate different needs and occasions.

When choosing a high table, it is important to ensure the correct proportion between the tabletop height and the stool height. As a general guideline, a high table should have a tabletop height of 105–110 cm, while the stool seat should measure 74–78 cm, leaving a comfortable leg clearance of approximately 28–32 cm.

It is also worth paying close attention to the table’s stability, particularly on outdoor terraces or in high-traffic areas. The base should be strong enough to support the tabletop securely and prevent movement when customers lean on it.

Checklist before choosing high tables

Are they suitable for the type of customer experience you want to create?
Will they be combined with traditional dining tables?
Are the table and stool heights correctly matched?
Do the stools provide adequate comfort and include a footrest?
Is the frame stable enough for intensive commercial use?
Are the materials suitable for indoor or outdoor use?
Does the layout allow customers and staff to move around comfortably?
Can the supplier provide matching tables in the future if additional units are required?

High tables are not intended to replace traditional tables—they complement them. Used in the right locations, they add energy to a space, make more efficient use of the available area and help create a more informal and inviting atmosphere.

The MisterWils experience. We generally recommend high tables with a tabletop height of 105–110 cm. That said, we are increasingly seeing projects request slightly lower tables to provide additional comfort for customers. Our bespoke manufacturing department can produce table bases at non-standard heights to suit the specific requirements of each project.

High Tables or Low Tables? Advantages and Disadvantages in Hospitality

One of the most important decisions when designing a restaurant, bar or café is whether to use high tables, low tables, or a combination of both. There is no single right answer—it all depends on the concept of the business, the type of customers you want to attract and the experience you want to create.

Low tables are the most comfortable option for longer meals. They encourage a more relaxed seating position and are well suited to families, groups and customers who are likely to remain seated for an extended period. For this reason, they are the standard choice in restaurants, hotels and cafés where the focus is on full dining experiences.

High tables, on the other hand, create a more dynamic and informal atmosphere. They are ideal for breakfasts, drinks, tapas, after-work gatherings and quick meals. They also help create a greater sense of space and work particularly well alongside bar counters, shopfronts, outdoor terraces and waiting areas.

That said, high tables are not equally comfortable for everyone. Older customers, young children and people with reduced mobility generally find conventional dining tables more comfortable and accessible.

In many cases, the best solution is to combine both formats. This allows customers to choose the seating that best suits their needs while giving the venue greater flexibility.

Checklist Before Making a Decision

How long will customers typically stay in the venue?
Is the business focused on full meals or quick food and drink service?
Will you be welcoming families, older customers or people with reduced mobility?
Do you have enough space to combine both table formats?
Does the layout allow customers and staff to move around comfortably?
Are the table and stool heights correctly matched?
Is the furniture style consistent throughout the venue?

In most hospitality projects, the best approach is not to choose between high and low tables, but to find the right balance between the two. A well-planned layout improves comfort, makes better use of the available space and allows the venue to cater for different types of customers and dining occasions.

The MisterWils experience. We have seen this many times. A café in Madrid serving breakfasts and lunches initially installed only high tables. Families with young children and older customers tended to avoid the venue at lunchtime. After replacing half of the seating with conventional low tables, the café won back those customers without losing the relaxed, informal atmosphere around the bar.

How to Choose Chairs for a Contract Project

Choosing a chair for a restaurant, hotel, café or office involves much more than selecting an attractive design. A chair may look beautiful, but if it is uncomfortable, too heavy or lacks durability, it will eventually become a problem for the business.

Before making a decision, consider the following factors:

Comfort

A comfortable chair enhances the customer experience. Seat height, backrest angle and overall comfort are particularly important when customers will be seated throughout a meal or a meeting.

Ergonomics

Different businesses require different levels of comfort. A fine dining restaurant or hotel calls for a different level of ergonomics than a café or a waiting area.

Weight

A chair that is too heavy makes everyday tasks such as cleaning and rearranging the space more difficult for staff. A lightweight model improves efficiency without compromising stability.

Stackability

For outdoor terraces, event spaces and multifunctional venues, stackable chairs make storage, transport and cleaning much easier.

Maintenance

The materials should withstand frequent cleaning and intensive commercial use. The easier the chair is to maintain, the lower the long-term operating costs.

Upholstery

Upholstered chairs provide additional comfort and elegance, but the fabric should be chosen according to its intended use. In hospitality environments, it is advisable to select fabrics that are durable, easy to clean and, where required, certified to meet specific fire performance standards.

Materials

Wood. Warm, elegant and timeless. Ideal for restaurants, hotels and cafés seeking a natural aesthetic.
Aluminium. Lightweight, corrosion-resistant and particularly well suited to outdoor terraces.
Polypropylene. Highly durable, lightweight, easy to clean and available in a wide range of colours and designs. An excellent choice for high-traffic hospitality environments.

Most Common Mistakes

Choosing a chair based solely on its appearance.
Not testing its comfort before buying.
Overlooking the chair’s weight.
Not checking whether it is stackable when the project requires it.
Choosing upholstery that is difficult to maintain.
Using indoor materials on an outdoor terrace.
Not checking stock availability for future expansion.
Failing to check stock availability for future expansion.

Checklist Before Choosing a Chair

Before requesting a quotation, make sure you can answer these questions:

Will it remain comfortable throughout the customer’s visit?
Is it suitable for intensive commercial use?
Is it light enough to make everyday handling easier for staff?
Does it need to be stackable?
Is the material suitable for indoor or outdoor use?
Is the upholstery durable and easy to clean?
Does the chair complement the rest of the project?
Does the supplier have sufficient stock available?
Will matching chairs still be available in a few years’ time?
Does the supplier offer a warranty, spare parts and reliable after-sales support?

The perfect chair is not necessarily the most expensive or the most eye-catching. It is the one that successfully combines comfort, durability, practicality and design while meeting the real needs of the business. Making the right choice from the outset will reduce maintenance costs, improve the customer experience and extend the lifespan of the furniture.

The MisterWils experience. At MisterWils, we always give the same piece of advice: sit on the chair before you buy it. An interior designer once selected a beautiful chair from a catalogue for a restaurant where guests typically remained seated for around two hours. After visiting our showroom and trying it in person, they changed to a different model immediately. That is exactly why we maintain a showroom where customers can test every piece of furniture before making their decision.

When Is It Worth Choosing Contract Chairs?

If you are looking for exceptionally durable furniture.
If the chair will be used every day.
If you have children or pets and need hard-wearing materials.
If you value easy maintenance.
If you want to invest in a product designed to last for many years.
If you want the option of purchasing matching chairs in the future.

Ultimately, a contract chair is not only suitable for the home—it can often be a more durable, longer-lasting and practical option than a chair designed exclusively for domestic use. The key is to choose a model that combines the performance of professional furniture with the design and comfort you want for your home.

The MisterWils experience. We are welcoming more and more private customers who discover contract furniture through our hospitality projects. One customer, after seeing our chairs in a restaurant in Seville, visited our showroom to purchase six of the same chairs for their home.

Upholstered or Non-Upholstered Chairs: Which Should You Choose for a Contract Project?

One of the most common questions when designing a restaurant, hotel or café is whether to choose upholstered chairs or chairs made from wood, aluminium or polypropylene without upholstery.

The truth is that there is no single right answer. The best choice depends on the type of business, the intended use and the experience you want to offer your customers.

Upholstered chairs

Upholstered chairs stand out for their comfort and the sense of quality they convey. They are an excellent choice for restaurants where guests remain seated for longer periods, as well as hotels, meeting rooms and spaces where comfort is an important part of the overall experience.

Advantages

Greater comfort.
A more elegant and welcoming appearance.
A wide choice of fabrics, colours and finishes.
Better thermal comfort, particularly during colder months.

Disadvantages

Require more maintenance.
More susceptible to stains and spills, although many contract fabrics feature stain-resistant treatments.
Generally more expensive.

Non-upholstered chairs

Chairs made from wood, aluminium or polypropylene provide a highly practical solution for high-traffic environments. They are easy to clean, extremely durable and require very little maintenance.

Advantages

Quick and easy to clean.
Highly resistant to everyday use.
Low maintenance.
Ideal for outdoor terraces and high-turnover spaces.
Generally lighter and easier to move.

Disadvantages

Less comfortable for extended periods of sitting.
Depending on the material, they may feel colder or more utilitarian.

Which material should you choose?

Wood. Warm, elegant and timeless. Perfect for restaurants and hotels.
Aluminium. Lightweight, durable and particularly well suited to outdoor use.
Polypropylene. Highly durable, easy to clean and available in a wide variety of colours and designs.

The solution that works best

In many contract projects, the best approach is not to choose one type of chair exclusively, but to combine both options. It is common to use upholstered chairs in the main dining areas, while non-upholstered models are selected for outdoor terraces, breakfast rooms and other high-turnover spaces.

Checklist Before Making a Decision

How long will customers typically remain seated?
How important is comfort to the overall customer experience?
Will the chairs need to be cleaned several times a day?
Is there a high risk of frequent staining?
Will the furniture be used indoors or outdoors?
What level of maintenance are you prepared to undertake?
Does the image of the business call for a more elegant or more practical atmosphere?
Does the budget allow for investment in high-quality upholstery?

A good chair should never be chosen on appearance alone. It must meet the practical needs of the business, provide the appropriate level of comfort and make everyday tasks easier for staff. In many cases, combining upholstered and non-upholstered chairs achieves the ideal balance between design, comfort and functionality.

The MisterWils experience. We adopted exactly this approach for a hotel in Almería: upholstered chairs in the main restaurant, where guests enjoy a leisurely dinner, and aluminium chairs with synthetic rope in the breakfast room and around the pool terrace. Four years later, the upholstered dining chairs still look immaculate because they have not been exposed to chlorine, sun cream or moisture.

How Much Should a Hospitality Chair Weigh?

When choosing chairs for a restaurant, hotel or café, most people focus on the design, the material or the price. However, one of the factors that has the greatest impact on the day-to-day operation of the business is the chair’s weight.

There is no ideal weight for every chair, but there should be the right balance between comfort, stability and ease of handling.

A chair that is too light may shift easily when customers sit down or stand up, give the impression of lower quality, or be less stable on outdoor terraces exposed to the wind.

On the other hand, a chair that is too heavy creates extra work for staff. Chairs need to be moved during cleaning, dining areas reorganised several times a day, and in some cases transported for events or put into storage. Over time, this additional physical effort comes at a cost.

As a general guideline:

3–5 kg. Very lightweight chairs, typically made from polypropylene or aluminium. Ideal for outdoor terraces, cafés and spaces where furniture is moved frequently.
5–7 kg. The most common balance for hospitality environments. They combine stability, comfort and ease of handling.
7–9 kg. Typical of solid wood or fully upholstered chairs. They provide a greater sense of solidity but require more effort to move.
Over 9 kg. Recommended only for specific applications where mobility is not an important consideration.

Weight also depends on the material. Aluminium and polypropylene chairs are generally the lightest, which is one of the main reasons they are so widely used on the terraces of bars, restaurants and cafés. Their low weight makes daily set-up, cleaning, storage and rearranging the space much easier for staff.

In addition to being lightweight, both materials offer excellent resistance to moisture, rain and UV rays, require very little maintenance and cope exceptionally well with the intensive use typical of the hospitality sector. This combination of lightness, durability and ease of maintenance explains why they have become one of the preferred choices for outdoor furniture.

Solid wood chairs offer an excellent balance between durability and stability, while fully upholstered models or chairs with robust metal frames tend to be heavier.

Most Common Mistakes

Choosing the lightest chair simply because it seems more practical.
Buying very heavy chairs without considering the daily workload for staff.
Failing to take into account how often the chairs will need to be moved.
Confusing weight with durability—a heavier chair is not necessarily a better chair.

Checklist before choosing a chair

How many times a day will the chairs be moved?
Will staff regularly set up and clear the dining area?
Will the chairs be used indoors or on an outdoor terrace?
Is stability more important than ease of handling?
Does the chosen material provide the right balance between durability and weight?
Have you actually tried moving the chair before making your decision?

In a contract project, the ideal chair is not the heaviest or the lightest, but the one that achieves the right balance between stability, comfort and operational efficiency. A difference of just two kilograms per chair may seem insignificant, but when a member of staff moves dozens of chairs every day, that difference becomes very noticeable.

In a restaurant with an outdoor terrace of 80 chairs, staff may move several hundred kilograms of furniture every day. Choosing a model with an appropriate weight not only improves operational efficiency but also reduces physical strain and lowers the risk of workplace injuries.

The MisterWils experience. On a terrace with 80 chairs, replacing an 8 kg model with one weighing 4.5 kg reduces the total furniture weight from 640 kg to 360 kg. The real impact is even greater: by setting out and putting away the chairs each day, staff reduce the total weight they handle from approximately 1,280 kg to 720 kg—a reduction of 560 kg of physical lifting every single day. If the chairs are also rearranged during service, the reduction in physical effort can easily exceed one tonne of handled weight per day. This has a direct impact on ergonomics, staff fatigue, opening and closing efficiency, and the reduction of musculoskeletal injuries.

What Are the Advantages and Disadvantages of Stackable Chairs?

Stackable chairs are one of the most practical solutions for restaurants, hotels, cafés, outdoor terraces and multifunctional spaces. However, they are not always the best choice. Whether to choose stackable chairs or fixed models depends on the day-to-day operation of the business.

The main advantage of stackable chairs is their versatility. They make it easy to clear an outdoor terrace, rearrange a dining area, prepare for an event or simplify cleaning. In venues where furniture is moved frequently, this feature saves a considerable amount of time and effort.

Another major benefit is storage. Because several chairs can be stacked in a relatively small space, it is much easier to store spare furniture or protect chairs when the business is closed.

However, stackability can also have some drawbacks. To allow chairs to fit neatly on top of one another, some designs sacrifice a degree of ergonomics or use simpler frame constructions. In addition, not all stackable chairs have the same stacking capacity. Some models can be stacked four or five high, while others allow stacks of ten or more.

It is also important to check that the stacking system does not damage the seat, backrest or finish of the chair. High-quality models incorporate protective pads or spacers to prevent direct contact between chairs.

When should you choose stackable chairs?

Outdoor terraces for bars and restaurants.
Cafés where the layout changes frequently.
Hotels with function or event rooms.
Multifunctional spaces.
Training centres and meeting rooms.
Venues where daily cleaning requires furniture to be moved.

When are they not essential?

In fine dining restaurants, luxury hotels or dining areas where the layout rarely changes, stackability may be a lower priority. In these settings, greater emphasis is usually placed on design, ergonomics and comfort.

Checklist Before Choosing a Stackable Chair

Do you really need to stack the chairs every day?
How many chairs can be stacked safely?
Does the stacking system protect the chair’s finish?
Is the weight suitable for easy handling by staff?
Does the chair still provide a good level of comfort?
Can it be used both indoors and outdoors?
Is it easy to transport and store?
Will the frame remain stable after years of commercial use?

Stackability is a highly useful feature, but it should not be the only criterion when choosing chairs. A good contract chair should still provide comfort, durability and long-term performance, whether it is stackable or not. The best choice will always be the one that suits the way each business operates.

The MisterWils experience. It is becoming increasingly common for our contract furniture clients to ask specifically for stackable chairs. They want the flexibility to host events in their venues while making it easier to clear, rearrange and store furniture whenever needed.

How to Choose the Right Chair for an Outdoor Terrace

The perfect chair for a restaurant is not always the best choice for an outdoor terrace. Outdoor furniture must withstand sunlight, rain, changing temperatures and intensive commercial use, while maintaining both comfort and visual appeal.

Before choosing chairs for a terrace, it is worth considering the following factors.

Material

This is the most important consideration. Aluminium, polypropylene, synthetic rattan and synthetic rope chairs offer excellent weather resistance and require very little maintenance. If you choose wooden chairs, make sure the timber species is suitable for outdoor use and that you are prepared to follow the recommended maintenance programme.

Weight

A chair that is too light may be easily blown around in windy conditions or move when customers sit down. Conversely, a chair that is too heavy will make everyday tasks more difficult for staff. The ideal choice strikes the right balance between stability and ease of handling.

Comfort

Many customers will remain seated throughout an entire meal. A well-designed backrest and a comfortable seat will improve the dining experience and encourage guests to stay longer.

Maintenance

In hospitality environments, chairs are cleaned every day. Choose materials that can withstand cleaning products, moisture and stains without deteriorating.

Stackability

If the terrace is cleared every evening or the layout changes frequently, stackable chairs will make daily operations much easier and reduce storage space requirements.

Durability

Make sure the chair is designed for professional use. On a busy terrace, it may be used hundreds of times each month, so the quality of the frame and the joints is essential.

Most Common Mistakes

Choosing a chair based solely on its appearance.
Selecting indoor furniture for an outdoor terrace.
Overlooking the chair’s weight.
Failing to consider the maintenance it will require over time.
Not checking whether matching chairs will still be available in the future.
Ignoring the effects of wind, humidity or a coastal environment.

Checklist before buying chairs for an outdoor terrace

Is the material suitable for outdoor use?
Will the chair withstand sunlight, rain and humidity?
Is it heavy enough to avoid being moved by the wind?
Is it comfortable enough for customers to remain seated throughout a meal?
Is it easy to clean?
Do you need it to be stackable?
Does the design complement the image of the establishment?
Does the supplier guarantee stock availability, spare parts and matching replacements in the future?

A good outdoor chair should withstand years of use without losing its stability, comfort or appearance. Making the right choice from the outset will reduce maintenance, avoid premature replacements and provide a better experience for both customers and staff.

The MisterWils experience. For outdoor terraces, we always recommend stackable chairs. They make daily set-up quicker and far more practical, while also making it easier to store the furniture at the end of the day.

How to Choose the Right Chair for a Fine Dining Restaurant

When it comes to fine dining restaurants, the chair is part of the overall experience. Guests may remain seated for two or three hours, making comfort almost as important as the quality of the food or the service.

Choosing the right chair means finding the perfect balance between design, comfort, durability and practicality.

Comfort is a priority

In this type of restaurant, guests remain at the table for an extended period. A comfortable seat, an ergonomic backrest and well-balanced proportions make all the difference. An uncomfortable chair can undermine an otherwise outstanding dining experience.

The design should reinforce the restaurant’s identity

The chair should not be the centre of attention, but it should form part of the project’s overall design language. Materials, colours and finishes should work harmoniously with the architecture, lighting and décor of the space.

Upholstery adds value

In many fine dining restaurants, upholstered chairs provide a greater sense of comfort and exclusivity. The key is to choose high-performance contract fabrics that are durable, easy to clean and suitable for intensive commercial use.

Quality is evident

A stable chair that neither wobbles nor creaks conveys a sense of quality from the moment guests sit down. These are subtle details that customers notice, even if only subconsciously.

Weight also matters

The chair should feel stable without making life difficult for staff. During every service, chairs need to be moved hundreds of times to seat guests, clean the dining room or rearrange tables.

Acoustics also play a role

The chair should feel stable without making life difficult for staff. During every service, chairs need to be moved hundreds of times to seat guests, clean the dining room or rearrange tables.

Most Common Mistakes

Choosing a chair based solely on its appearance.
Prioritising price over comfort.
Do not test the chair before buying it.
Choosing upholstery that is unsuitable for hospitality use.
Not considering how the materials will age with daily use.
Overlooking ease of cleaning and maintenance.
Failing to check whether matching chairs will still be available in the future.

Checklist Before Choosing a Chair

Will it remain comfortable after sitting for more than an hour?
Does the backrest provide good support?
Is the upholstery durable and easy to maintain?
Does the chair convey a sense of quality and stability?
Is it light enough to make everyday handling easier for staff?
Do the materials complement the restaurant’s concept?
Does the supplier guarantee product continuity and future availability of matching chairs?
Have you sat in the chair yourself before making your decision?

In a fine dining restaurant, a chair is far more than just somewhere to sit. It forms part of the guest experience from the moment they take their seat until they leave the restaurant. Choosing the right chair enhances comfort, reinforces the restaurant’s identity and helps create a truly memorable dining experience.

The MisterWils experience. One piece of advice we always give in our showroom is simple: if your guests will be sitting for two hours, you should sit in the chair for two hours before deciding.

How to Choose the Right Chair for a Café

Choosing chairs for a café isn’t just about finding an attractive model. They must be comfortable, durable, and practical to withstand the daily hustle and bustle of the business, where tables constantly change occupants and the furniture is moved dozens of times a day.

The key is to strike the right balance between design, functionality and durability.

Comfort, but without overdoing it
In a café, customers typically remain seated for between 20 minutes and an hour. The chair should be comfortable, although it does not need to provide the same level of support as one intended for a fine dining restaurant.

Lightweight
Chairs are moved continuously to clean the premises or adapt the table layout. A lightweight model makes everyday tasks easier for staff and reduces physical effort.

Durability
A café chair may be used hundreds of times every week. The quality of the frame, joints and materials is essential to ensure a long service life.

Maintenance
Coffee, milk, juice and pastry stains are part of everyday life in a café. Materials should be easy to clean and maintain, particularly in businesses with a high customer turnover.

Indoor and outdoor use
If the café has an outdoor terrace, choose materials that can withstand sunlight, rain and humidity. In many cases, different chair models are used indoors and outdoors.

Stackability
If the terrace is cleared every evening or the café hosts events, stackable chairs save space and make storage much easier.

Brand identity
The chair forms part of the café’s visual identity. It should complement the décor, lighting and overall style of the venue to create an attractive and recognisable atmosphere.

Most Common Mistakes

Choosing chairs based solely on their appearance.
Buying domestic furniture for professional use.
Overlooking weight and ease of handling.
Choosing materials that are difficult to clean.
Not considering the wear caused by thousands of uses each year.
Not checking the availability of matching replacements in the future.

Checklist Before Choosing a Chair

Is it comfortable enough for customers staying between 30 and 60 minutes?
Is it light enough to make handling easier for staff?
Is it durable enough for intensive commercial use?
Is it easy to clean?
Do you need it to be stackable?
Is it suitable for indoor use, outdoor use or both?
Does the design reflect the character of the café?
Does the supplier guarantee stock availability and future matching replacements?

In a café, chairs work just as hard as the staff. They are in constant use, moved hundreds of times and play an important role in shaping the business’s image. Choosing a model designed for the contract sector will reduce maintenance, improve the customer experience and provide a worthwhile long-term investment.

The MisterWils experience. In cafés, we always recommend paying close attention to the chair’s width. A more compact chair allows you to make better use of the available space without compromising comfort.

How to Choose the Right Chair for a Hotel

Choosing chairs for a hotel is far more complex than selecting a single model. The same property may require chairs for the restaurant, café, guest rooms, meeting rooms, reception area, outdoor terraces and poolside, with each space having its own specific requirements.

For this reason, the first step is not to choose a chair, but to define how it will be used.

Every space requires a different chair
A restaurant chair should be comfortable enough for guests to remain seated throughout a meal. In a breakfast room, durability and ease of cleaning become more important. In guest rooms, design may take priority, while ergonomics are essential in meeting rooms.

Comfort
Hotels are built around rest and wellbeing. Furniture should provide comfort throughout the property, particularly in restaurants, lounge areas, reception spaces and guest rooms.

Durability
A hotel welcomes hundreds or even thousands of guests every year. Chairs must withstand continuous use without losing their stability or compromising their appearance.

Maintenance
Cleaning is an essential part of every hotel’s daily operation. Durable materials, easy-care upholstery and long-lasting finishes help reduce operating costs while maintaining a high standard of presentation.

Design and identity
The furniture should reflect the hotel’s character. A city hotel, boutique hotel, resort or country house hotel will each have very different aesthetic requirements, but every space should contribute to a consistent visual identity.

Product continuity
Hotels often refurbish rooms in phases or expand their facilities over time. Being able to purchase the same chair model several years later is a major advantage for maintaining consistency throughout the property.

Most Common Mistakes

Choosing the same chair for every area.
Focusing solely on design.
Overlooking comfort in spaces where guests spend extended periods.
Selecting materials that are difficult to clean.
Don’t think about long-term maintenance.
Buying models that cannot be matched or replaced in the future.

Checklist Before Choosing a Chair for a Hotel

Which area of the hotel will the chair be used in?
How long will guests typically remain seated?
Is it comfortable and ergonomic for its intended purpose?
Will the materials withstand intensive commercial use?
Is it easy to clean and maintain?
Does the design reflect the hotel’s identity?
Does the supplier guarantee product continuity and the availability of spare parts?
Is the quality appropriate for the category of the hotel?

In a hotel, chairs are far more than functional pieces of furniture. They form part of the guest experience and help communicate the character of the establishment. Selecting the right chair for each area improves comfort, reinforces the hotel’s identity and ensures the furniture maintains its quality for many years.

Not every hotel requires the same type of furniture. A five-star hotel, boutique hotel, aparthotel, guesthouse or resort all use their spaces in different ways. Choosing chairs according to the actual function of each area generally delivers far better results than trying to furnish the entire property with a single model.

The MisterWils experience. Almost all of our hotel clients ask us to customise the upholstery for their chairs. Our bespoke design team offers a wide range of solutions to help them select the most suitable fabric with the best possible balance between quality and value.

Professional registration in MisterWils PRO

Enjoy special conditions

If you are a decorator, architect, store manager or restaurant owner, take advantage of the discounts for professionals.

Complete the unique registration process and gain access to all the exclusive advantages of MisterWils PRO: special discounts, a salesperson who will personally manage your account, and more than 30,000 items in stock available in our warehouse for fast delivery.

Latest blog posts about decoration and trends

Inspiration and trends

How to choose bar stools for restaurants based on the available space

Designing the interior of a restaurant is an exciting challenge that requires a great many details to be taken into

Read more "

9 July, 2026

Mesas recicladas, el punto eco para tu salón 1

Blog

Recycled tables: the eco-friendly touch for your living room

The world of contemporary interior design is undergoing a profound shift towards environmental sustainability. Today, sustainability is no longer a

Read more "

20 May, 2026

Blog

11 outdoor chairs for your terrace

“Outdoor design is no longer the poor relation of interior design. In the world of contract design, the terrace is the first impression, an urban retreat and the setting where the magic happens. If you want your restaurant project to stand out, forget the conventional. Here are the pieces that will take your space to the next level.”

Read more "

4 May, 2026

Blog

Spring is here, and so are natural materials: rattan and cannage

Spring is that time of year when nature comes back to life… and with it, our home. As the days

Read more "

31 March, 2026

MisterWils Contract Furniture Encyclopaedia

Professional registration in MisterWils PRO

Enjoy special conditions

Latest blog posts about decoration and trends

How to choose bar stools for restaurants based on the available space

Recycled tables: the eco-friendly touch for your living room

11 outdoor chairs for your terrace

Spring is here, and so are natural materials: rattan and cannage

Projects with MisterWils furniture

Las Dunas Beach: contemporary design, natural textures and spectacular scenery

Clemencia: a private space where you can relax and enjoy yourself at your own pace

Burger Food Porn Bormujos: The taste of success in an industrial, street-style setting

Turuleta Triana: Andalusian flavours and a homely atmosphere on the banks of the Guadalquivir